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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      Y

      Yonsei University

      Deep Learning for Business

      Skills you'll gain: Deep Learning, Tensorflow, Artificial Neural Networks, Business Strategy, Image Analysis, Natural Language Processing, Artificial Intelligence, Machine Learning, Reinforcement Learning, Unsupervised Learning, Supervised Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      684 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Test Accessibility of Your Design with WAVE

      Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

      4.4
      Rating, 4.4 out of 5 stars
      ·
      28 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      E

      EDHEC Business School

      Mastering Luxury Hospitality: Fundamentals to Leadership

      Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Technology & Entrepreneurship

      Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Customer Analysis, Presentations, Creative Thinking, Target Audience, Customer Insights, Product Improvement, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Ideation, Solution Design, Brainstorming, Business Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      76 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Use Canva to Create Social Media Marketing Designs

      Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Marketing Design, Graphic Design, Branding, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Real-Time Embedded Systems

      Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Hardware Architecture, Electronic Systems, Performance Tuning, System Programming, Software Design, Debugging, Software Architecture, Verification And Validation, System Design and Implementation, Linux, Code Review, Systems Engineering, Operating Systems, Software Systems, System Software, Systems Architecture, Systems Design

      Build toward a degree

      3.9
      Rating, 3.9 out of 5 stars
      ·
      109 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Proceso de gestión de marca estratégico

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Strategic Communication, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Glasgow

      MBA Essentials

      Skills you'll gain: Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Marketing, Financial Data, Innovation, Corporate Sustainability, Accounting, Business Modeling, Change Management, Business Economics, Project Management, Business Strategies, Global Marketing, B2B Sales

      4.6
      Rating, 4.6 out of 5 stars
      ·
      222 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Advanced MySQL Topics

      Skills you'll gain: MySQL, Database Management, Stored Procedure, Database Development, SQL, Performance Tuning, Relational Databases, JSON, Analytics, Data Analysis, Transaction Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      242 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Washington

      Social Media Data Analytics

      Skills you'll gain: Data Visualization, Text Mining, Social Network Analysis, Statistical Analysis, Data Visualization Software, Case Studies, Application Programming Interface (API), Unstructured Data, Data Analysis, R Programming, Statistical Methods, Correlation Analysis, Regression Analysis, Data Collection, Python Programming

      4.1
      Rating, 4.1 out of 5 stars
      ·
      297 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Computer Vision for Engineering and Science

      Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Matlab, Applied Machine Learning, Machine Learning, Motion Graphics, Supervised Learning, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Visualization (Computer Graphics), Geospatial Information and Technology, Data Integration, Medical Imaging, Data Validation, Estimation, Machine Learning Methods, Performance Tuning, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      88 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      GIS, Mapping, and Spatial Analysis Capstone

      Skills you'll gain: Spatial Analysis, Geographic Information Systems, Geospatial Mapping, ArcGIS, Data Visualization, Data Compilation, Data Mapping, Data Storytelling, Metadata Management, Data Integration, Data Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      316 reviews

      Beginner · Course · 1 - 3 Months

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    1…162163164…468

    In summary, here are 10 of our most popular customer experience courses

    • Deep Learning for Business: Yonsei University
    • Test Accessibility of Your Design with WAVE: Coursera Project Network
    • Mastering Luxury Hospitality: Fundamentals to Leadership : EDHEC Business School
    • Technology & Entrepreneurship: Arizona State University
    • Use Canva to Create Social Media Marketing Designs: Coursera Project Network
    • Real-Time Embedded Systems: University of Colorado Boulder
    • Proceso de gestión de marca estratégico: Tecnológico de Monterrey
    • MBA Essentials: University of Glasgow
    • Advanced MySQL Topics: Meta
    • Social Media Data Analytics: University of Washington

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