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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Y

      Yale University

      Anatomy of the Upper and Lower Extremities

      Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Patient Positioning, Neurology, Physical Therapy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      96 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Explore Core Data Concepts in Microsoft Azure

      Skills you'll gain: Microsoft Azure, Data Processing, Databases, Database Systems, Data Storage, Database Management, Relational Databases, Query Languages, NoSQL, Transaction Processing, Data Management, Cloud Computing, Data Analysis, Unstructured Data, Data Visualization Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      468 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Concrete Multi Storey Building - System Design

      Skills you'll gain: Architectural Drawing, Blueprint Reading, Structural Engineering, Structural Analysis, Building Design, Engineering Drawings, Engineering Documentation, Architectural Engineering, Civil and Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Analysis, Estimation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      70 reviews

      Advanced · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Create a value proposition canvas in Miro

      Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      UBITS

      UX writing para principiantes

      Skills you'll gain: User Experience, User Experience Design, User Research, UI/UX Research, UI/UX Strategy, User Centered Design, Copywriting, Driving engagement, Content Creation, Web Content, Diversity and Inclusion, Storytelling, Writing, Design Thinking, Concision

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Foundations of Information Systems for Business

      Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      GenAI For Business Analysis: Fine-Tuning LLMs

      Skills you'll gain: OpenAI, Large Language Modeling, Real Time Data, Performance Testing, LLM Application, Data Manipulation, Generative AI, Python Programming, Customer Analysis, Data Analysis, Machine Learning, JSON

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data Analytics Foundations

      Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Visualization Software, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Exploratory Data Analysis, Data-Driven Decision-Making, Trend Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      145 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Models & Frameworks to Support Sales Planning

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      77 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Organizational Leadership Capstone

      Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Culture Transformation, Strategic Decision-Making, Strategic Leadership, Customer experience strategy (CX), Case Studies, Human Centered Design, Innovation, Decision Making, Peer Review

      4.7
      Rating, 4.7 out of 5 stars
      ·
      104 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Full Stack Application Development Capstone Project

      Skills you'll gain: CI/CD, Full-Stack Web Development, Application Design, Node.JS, Django (Web Framework), Back-End Web Development, Web Applications, Front-End Web Development, Restful API, Application Development, Application Deployment, Microservices, User Accounts, Kubernetes, Cloud Applications, IBM Cloud, Containerization, React.js, Web Services, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      188 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      IoT Systems and Industrial Applications with Design Thinking

      Skills you'll gain: User Research, Internet Of Things, Usability Testing, Prototyping, Design Thinking, Ideation, Automation, User Experience Design, User Centered Design, Interaction Design, Information Systems Security, Human Centered Design, Data Management, Systems Architecture, Embedded Software, Real Time Data, Hardware Architecture, Network Protocols, Systems Integration, Interoperability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      45 reviews

      Beginner · Specialization · 1 - 3 Months

    Customer Experience learners also search

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    1…164165166…468

    In summary, here are 10 of our most popular customer experience courses

    • Anatomy of the Upper and Lower Extremities : Yale University
    • Explore Core Data Concepts in Microsoft Azure: Microsoft
    • Concrete Multi Storey Building - System Design: L&T EduTech
    • Create a value proposition canvas in Miro: Coursera Project Network
    • UX writing para principiantes: UBITS
    • Foundations of Information Systems for Business: Howard University
    • GenAI For Business Analysis: Fine-Tuning LLMs: Coursera Project Network
    • Data Analytics Foundations: DeepLearning.AI
    • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
    • Organizational Leadership Capstone: Northwestern University

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