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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Develop Generative AI Applications: Get Started

      Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, Generative AI Agents, Application Development, Flask (Web Framework), Software Development, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      204 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Sapienza University of Rome

      At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC

      Skills you'll gain: Ancient History, World History, Art History, Social Sciences, Anthropology, Water Resources, European History, Cultural Diversity, Sociology, Economics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      426 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Business Analysis Process

      Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, Business Process, Business Process Modeling, Data Visualization, Solution Delivery, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      134 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      Becoming an SAP Professional

      Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      211 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidade de São Paulo

      Introdução ao Teste de Software

      Skills you'll gain: Software Testing, Functional Testing, System Testing, Acceptance Testing, Test Planning, Unit Testing, Software Quality Assurance, Test Case, Test Automation, Code Coverage, Integration Testing, Usability Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      534 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Get Started with Spreadsheet Applications: Excel

      Skills you'll gain: Productivity Software, Collaborative Software, Microsoft Office, Spreadsheet Software, Google Sheets, Data Visualization, Excel Formulas, Data Entry, File Management, Microsoft Excel, Microsoft 365, Data Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      156 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Refugees in the 21st Century

      Skills you'll gain: Immigration Law, Social Work, Case Studies, International Relations, World History, Social Justice, Cultural Sensitivity, Conflict Management, Demography, Policy Analysis, Social Sciences, European History

      4.8
      Rating, 4.8 out of 5 stars
      ·
      565 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Concurrent Programming in Java

      Skills you'll gain: Java Programming, Java, Data Structures, System Programming, Programming Principles, Debugging, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      663 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      IIT Bombay

      Introduction to Business Management: Winning Internally

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Organizational Strategy, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Product Management: Foundations & Stakeholder Collaboration

      Skills you'll gain: Innovation, Product Management, New Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Product Strategy, Business Development, Product Lifecycle Management, Market Analysis, Communication, Stakeholder Management, Strategic Communication, Team Building, Leadership

      4.6
      Rating, 4.6 out of 5 stars
      ·
      312 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Machine Learning: Supervised Learning

      Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Decision Tree Learning, Scikit Learn (Machine Learning Library), Matplotlib, Random Forest Algorithm, Machine Learning, Predictive Modeling, Data Science, Python Programming, Classification And Regression Tree (CART), Mathematical Modeling, Applied Mathematics, Exploratory Data Analysis, Statistical Programming, Regression Analysis, Feature Engineering, Data Cleansing, Performance Tuning

      Build toward a degree

      3.3
      Rating, 3.3 out of 5 stars
      ·
      82 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing Concepts: Part 2

      Skills you'll gain: Distributed Computing, File Systems, Cloud Computing, Operating Systems, Transaction Processing, Network Security, Data Centers, Authorization (Computing), Apache Hadoop, Data Store, Authentications, Cryptography, NoSQL, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      319 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Develop Generative AI Applications: Get Started: IBM
    • At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC: Sapienza University of Rome
    • Business Analysis Process: Tableau Learning Partner
    • Becoming an SAP Professional: SAP
    • Introdução ao Teste de Software: Universidade de São Paulo
    • Get Started with Spreadsheet Applications: Excel: SkillUp
    • Refugees in the 21st Century: University of London
    • Concurrent Programming in Java: Rice University
    • Introduction to Business Management: Winning Internally: IIT Bombay
    • Product Management: Foundations & Stakeholder Collaboration: SkillUp

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    Certificates & Programs

    • Google Cybersecurity Certificate
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    • IBM Data Analyst Certificate
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    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

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