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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • P

      Packt

      Lean Six Sigma - Green Belt

      Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Threat Vectors and Mitigation

      Skills you'll gain: Encryption, Cybersecurity, Cyber Attacks, Threat Management, Security Strategy, Authentications, Threat Detection, Network Security, Authorization (Computing), Cryptography, Data Security, Active Directory, Identity and Access Management, Firewall, Multi-Factor Authentication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      304 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Exploratory Data Analysis With Python and Pandas

      Skills you'll gain: Exploratory Data Analysis, Correlation Analysis, Matplotlib, Seaborn, Data Cleansing, Data Visualization, Pandas (Python Package), Data Analysis, Data Manipulation, NumPy, Statistical Analysis, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      441 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Digital Supply Chain

      Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Descriptive Analytics, Customer experience strategy (CX), Predictive Analytics, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      5 Ways to Build a Better LinkedIn Profile

      Skills you'll gain: LinkedIn, Photo Editing, Professional Networking, Social Media, Professional Development, Branding, Search Engine Optimization, Business Communication

      4.4
      Rating, 4.4 out of 5 stars
      ·
      294 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Data Visualization

      Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Modeling, Data Governance, Extract, Transform, Load, Data Visualization, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Data Architecture, Data Cleansing, Data Transformation, Database Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      122 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      O Mundo dos Negócios das Subscrições

      Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      Learn to code with AI

      Skills you'll gain: HTML and CSS, Mobile Development, Web Applications, ChatGPT, GitHub, Front-End Web Development, Javascript, Application Deployment, Web Development, Version Control, Responsive Web Design, Video Game Development, Cascading Style Sheets (CSS), Artificial Intelligence, User Interface (UI) Design, Computer Programming, Database Application, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a Business Marketing Brand Kit Using Canva

      Skills you'll gain: Canva (Software), Logo Design, Brand Marketing, Style Guides, Marketing Design, Brand Awareness, Branding, Marketing Materials, Marketing Collateral, Brand Management, Organizational Skills, Marketing, Graphic Design, Design, Business, Digital Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      924 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      ISC2

      Access Control Concepts

      Skills you'll gain: Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Cyber Security Policies, Identity and Access Management, Data Access, Security Awareness, Authentications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      158 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: The Public Health Approach

      Skills you'll gain: Public Health, Public Health and Disease Prevention, Health Equity, Health Disparities, Healthcare Ethics, Preventative Care, Social Determinants Of Health, Epidemiology, Health Policy, Health Promotion, Health Systems, Political Sciences, Social Justice, Program Evaluation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      486 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Clinical Data Science

      Skills you'll gain: Tidyverse (R Package), Clinical Data Management, Extract, Transform, Load, Data Modeling, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, Data Manipulation, Predictive Modeling, Database Design, Clinical Informatics, Google Cloud Platform, Intensive Care Unit, Data Ethics, Data Quality, Risk Modeling, Natural Language Processing, Bioinformatics, Informatics, Text Mining, R Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      481 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…169170171…469

    In summary, here are 10 of our most popular customer experience courses

    • Lean Six Sigma - Green Belt : Packt
    • Cybersecurity Threat Vectors and Mitigation: Microsoft
    • Exploratory Data Analysis With Python and Pandas: Coursera Project Network
    • Retail Digital Supply Chain: University of Pennsylvania
    • 5 Ways to Build a Better LinkedIn Profile: Coursera Project Network
    • Microsoft Data Visualization: Microsoft
    • O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
    • Learn to code with AI: Scrimba
    • Create a Business Marketing Brand Kit Using Canva: Coursera Project Network
    • Access Control Concepts: ISC2

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    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
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    • Google UX Design Certificate
    • IBM Data Analyst Certificate
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