Skills you'll gain: Agile Product Development, Agile Project Management, Agile Methodology, Product Management, Sprint Retrospectives, Sprint Planning, Backlogs, User Acceptance Testing (UAT)

Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Business Transformation, Information Management, Data Governance, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Literacy, Information Systems, Big Data, Data Visualization, Business Strategy, Artificial Intelligence

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Infrastructure As A Service (IaaS), Data Storage, Cloud Storage, Cloud Computing, Data Store, Cloud Security, Security Controls, System Monitoring, Continuous Monitoring, Scalability, Debugging

Skills you'll gain: Business Analysis, Business Requirements, Business Process, Needs Assessment, Requirements Management, Ethical Standards And Conduct, Stakeholder Engagement

Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Computing Architecture, Cloud Platforms, Virtualization, Application Deployment, User Provisioning

Skills you'll gain: SAS (Software), Data Analysis, Requirements Analysis, Exploratory Data Analysis, Statistical Programming, Data Manipulation, Data Cleansing, Data Transformation

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Test Tools, Test Planning, Configuration Management, Software Testing, Test Automation, Test Case, Software Configuration Management, Test Execution Engine, Integration Testing, Code Review, Software Technical Review, Software Quality Assurance, Software Development Life Cycle, System Testing, Acceptance Testing, Quality Assurance, Maintainability, Regression Testing, Application Lifecycle Management, Unit Testing

Skills you'll gain: Key Performance Indicators (KPIs), Employee Coaching, Coaching, Gap Analysis, Management Training And Development, Performance Management, Performance Analysis, Expectation Management, Employee Performance Management, People Management, Leadership and Management, Performance Improvement, Accountability, Empowerment, Personal Development, Leadership Development, Meeting Facilitation, Constructive Feedback, Leadership, Communication

Skills you'll gain: Data Manipulation, Data Access, Data Import/Export, SAS (Software), Microsoft Excel, Data Analysis, Statistical Programming, Exploratory Data Analysis, Descriptive Statistics, Data Validation, Debugging