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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Sales Teams

    Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making

    4.1
    Rating, 4.1 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Fundamentals of Java Programming

    Skills you'll gain: Eclipse (Software), Java Programming, Object Oriented Programming (OOP), Java, Object Oriented Design, Integrated Development Environments, Development Environment, Computer Programming, Debugging, Virtual Machines, Algorithms

    4.4
    Rating, 4.4 out of 5 stars
    ·
    578 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Manchester

    Managing Responsibly: Practicing Sustainability, Responsibility and Ethics

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainable Development, Team Oriented, Decision Making, Cultural Diversity, Systems Thinking, Practice Management, Stakeholder Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    674 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Fundamentals and Setup

    Skills you'll gain: Salesforce, Workflow Management, Customer Relationship Management, Object-Relational Mapping, Business Process Automation, User Accounts, System Configuration, Business Reporting, Data Management, Data Validation, Cloud Computing, Administration, Role-Based Access Control (RBAC), Data Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Scientist Career Guide and Interview Preparation

    Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Problem Solving, Communication, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    325 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    AI in Digital Marketing

    Skills you'll gain: AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, Content Marketing, Generative AI, Social Media Marketing, Customer experience improvement, Data-Driven Decision-Making, Responsible AI, Artificial Intelligence, Marketing Automation, Social Media, Customer Insights, Business Ethics, Predictive Analytics

    4
    Rating, 4 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    UX Design: Research, Prototyping, Accessible Interactions

    Skills you'll gain: User Research, User Interface (UI) Design, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, Interactive Design, User Centered Design, Mockups, Usability Testing, Persona (User Experience)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Embedded Software Development with C

    Skills you'll gain: Embedded Software, C (Programming Language), Embedded Systems, Debugging, Peripheral Devices, Integrated Development Environments, Development Environment, Electronic Hardware, System Programming, Electronics, Software Development Tools, Program Development, Hardware Architecture, Data Structures, Microarchitecture, System Configuration, Programming Principles, Performance Tuning, Computer Architecture, Computer Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    218 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    市场营销概论 (中文版)

    Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

    4.8
    Rating, 4.8 out of 5 stars
    ·
    239 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    D

    DeepLearning.AI

    Building Systems with the ChatGPT API

    Skills you'll gain: ChatGPT, LLM Application, Large Language Modeling, Prompt Engineering, OpenAI, Generative AI Agents

    4.7
    Rating, 4.7 out of 5 stars
    ·
    273 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Dell

    What Does IT Sales Entail?

    Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Inside Sales, Customer Analysis, Technical Sales, Outside Sales, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera Project Network

    UI/UX Design with Sketch: Travel Booking App

    Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Prototyping, Usability, Mockups, User Experience, User Centered Design, Application Design, Design Elements And Principles, User Flows

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • GenAI for Sales Teams: Coursera Instructor Network
  • Fundamentals of Java Programming: Board Infinity
  • Managing Responsibly: Practicing Sustainability, Responsibility and Ethics: University of Manchester
  • Salesforce Fundamentals and Setup: LearnKartS
  • Data Scientist Career Guide and Interview Preparation: IBM
  • AI in Digital Marketing: University of Maryland, College Park
  • UX Design: Research, Prototyping, Accessible Interactions: Coursera Instructor Network
  • Embedded Software Development with C: EDUCBA
  • 市场营销概论 (中文版): University of Pennsylvania
  • Building Systems with the ChatGPT API: DeepLearning.AI

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