ISO 9000 Series

ISO 9000 Series is a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain an efficient quality system. Coursera's ISO 9000 Series catalogue guides you through the aspects of quality management system (QMS) to help your organization operate more efficiently. You'll learn to understand, develop and implement a QMS based on ISO 9000 standards, understand the importance of customer focus, continuous improvement, and the role of top management in a QMS. In addition, you will also get a clear understanding of audit procedures, process approach, and risk-based thinking in the context of ISO 9001, enhancing your skills in quality management, auditing, and compliance.