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Explore the Customer Experience Course Catalog
Coursera Project Network
Skills you'll gain: Productivity, Productivity Software, Collaborative Software, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Prioritization, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
- Status: Free Trial
Arizona State University
Skills you'll gain: Human Factors, Human Factors Engineering, Accident Prevention, Human Machine Interfaces, Usability, Systems Thinking, User Experience Design
- Status: Free Trial
Michigan State University
Skills you'll gain: Design Thinking, Ideation, Innovation, Market Opportunities, Creative Thinking, Creativity, Entrepreneurship, Product Development, Resource Planning, Market Research, Customer Insights, User Research, Decision Making
- Status: Free
Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence
- Status: Free Trial
Duke University
Skills you'll gain: Prompt Engineering, Databricks, Large Language Modeling, LLM Application, Generative AI, Performance Analysis, Apache Airflow, Workflow Management, Amazon Bedrock, Data Lakes, ChatGPT, Extract, Transform, Load, OpenAI, Multimodal Prompts, MLOps (Machine Learning Operations), AWS SageMaker, Performance Tuning, Scalability, Database Management Systems, Generative Model Architectures
- Status: Free Trial
Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Application Programming Interface (API)
- Status: Free Trial
University of London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), 3D Assets, Unity Engine, Visualization (Computer Graphics), Virtual Environment, Computer Graphics, Game Design, Performance Tuning, Animations
- Status: Preview
EDHEC Business School
Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
- Status: Preview
Johns Hopkins University
Skills you'll gain: Public Health and Disease Prevention, Research Methodologies, Health Policy, Public Health, Epidemiology, Mental Health, Social Determinants Of Health, Health Disparities, Maternal Health, Mental Health Diseases and Disorders, Cultural Diversity
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
- Status: Free Trial
University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
- Status: Preview
Skills you'll gain: Google Gemini, Generative AI, AI Product Strategy, Organizational Change, Business Leadership, Business Transformation, Responsible AI, Business Strategy, Prompt Engineering, Employee Training, Risk Management, Ethical Standards And Conduct
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Introduction to Project Management with ClickUp: Coursera Project Network
- What is the Human Factor in Design?: Arizona State University
- The Search for Great Ideas: Harnessing creativity to empower innovation. : Michigan State University
- Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
- Large Language Model Operations (LLMOps): Duke University
- Intro to Operating Systems 1: Virtualization: Codio
- 3D Models for Virtual Reality: University of London
- Mastering Luxury Hospitality: Fundamentals to Leadership : EDHEC Business School
- Major Depression in the Population: A Public Health Approach: Johns Hopkins University
- Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração