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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    ¿Qué hacer con tu estrategia digital en tiempos de cambio?

    Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    126 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    C++ Object Basics: Functions, Recursion, and Objects

    Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), C and C++, Programming Principles, Computer Programming, Software Documentation, Computer Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    166 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    UX and Interface Design for Embedded Systems

    Skills you'll gain: User Research, Persona (User Experience), User Experience, Verification And Validation, Usability Testing, User Centered Design, Human Computer Interaction, User Interface (UI) Design, Embedded Systems, Wireframing, Prototyping

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Use SurveyMonkey to Create a Survey and Analyze Results

    Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    422 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    Launching Your Freelancing Business

    Skills you'll gain: Service Improvement, Business Process Automation, Customer experience improvement, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Customer Insights, Lead Generation, Entrepreneurship, Business Development, Professional Networking, Branding, Value Propositions

    4.8
    Rating, 4.8 out of 5 stars
    ·
    54 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Data Analysis with Spreadsheets and SQL

    Skills you'll gain: Data Visualization, Data Visualization Software, Spreadsheet Software, Correlation Analysis, Google Sheets, Pivot Tables And Charts, Dashboard, Data Analysis, Data Storytelling, Tableau Software, Descriptive Statistics, Data Cleansing, Marketing Analytics, Exploratory Data Analysis, Data Manipulation, Statistical Analysis, SQL

    4.6
    Rating, 4.6 out of 5 stars
    ·
    262 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Build Better Generative Adversarial Networks (GANs)

    Skills you'll gain: Generative AI, Generative Model Architectures, PyTorch (Machine Learning Library), Responsible AI, Data Ethics, Deep Learning, Machine Learning, Image Quality, Image Analysis, Artificial Neural Networks, Performance Testing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    683 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Discounted Cash Flow Modeling

    Skills you'll gain: Financial Forecasting, Business Valuation, Equities, Financial Modeling, Financial Analysis, Finance, Cash Flows, Investment Banking, Accounting, Capital Markets

    4.3
    Rating, 4.3 out of 5 stars
    ·
    780 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    G

    Genentech

    Data Sciences in Pharma - Patient Centered Outcomes Research

    Skills you'll gain: Clinical Trials, Drug Development, Patient Evaluation, Pharmaceutical Terminology, Clinical Assessment, Quantitative Research, Data Literacy, Patient-centered Care, Statistical Methods, Data Science, Statistical Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Black-box and White-box Testing

    Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Software Testing, Testability, Test Case, Behavior-Driven Development, Code Coverage, Acceptance Testing, Unit Testing, Functional Testing, Test Automation, JUnit, Requirements Analysis, Java Programming

    3.8
    Rating, 3.8 out of 5 stars
    ·
    113 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Vertex AI Search for Retail

    Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, AI Personalization, Google Cloud Platform, Data Integration, Cloud Security, Data Integrity, Performance Tuning, Data Security, MLOps (Machine Learning Operations), CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Cloud Storage, Issue Tracking, Data Storage Technologies

    4.1
    Rating, 4.1 out of 5 stars
    ·
    128 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Introduction to Applied Business Analytics

    Skills you'll gain: Business Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    300 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • ¿Qué hacer con tu estrategia digital en tiempos de cambio?: Tecnológico de Monterrey
  • C++ Object Basics: Functions, Recursion, and Objects: Codio
  • UX and Interface Design for Embedded Systems: University of Colorado Boulder
  • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera Project Network
  • Launching Your Freelancing Business: California Institute of the Arts
  • Data Analysis with Spreadsheets and SQL: Meta
  • Build Better Generative Adversarial Networks (GANs): DeepLearning.AI
  • Discounted Cash Flow Modeling: Coursera Project Network
  • Data Sciences in Pharma - Patient Centered Outcomes Research: Genentech
  • Black-box and White-box Testing: University of Minnesota

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