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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Sales Reporting with HubSpot

    Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Customer Success Management, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Introduction to Market Research

    Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Market Trend, Consumer Behaviour, Trend Analysis, Competitive Analysis, Strategic Decision-Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Content Creation for TikTok, YouTube, Instagram, Facebook

    Skills you'll gain: TikTok, Video Production, Content Creation, Web Analytics and SEO, Content Performance Analysis, Social Media Content, Brand Strategy, Video Editing, Photography, Media Production, Social Media Campaigns, Social Media, Driving engagement, Social Media Marketing, Social Media Strategy, Content Strategy, Photo Editing, Storytelling, Drive Engagement, Brand Awareness

    4.1
    Rating, 4.1 out of 5 stars
    ·
    18 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Modern Data Warehouse Analytics in Microsoft Azure

    Skills you'll gain: Azure Synapse Analytics, Power BI, Databricks, Microsoft Azure, Cloud Services, Data Warehousing, Data Architecture, Databases, Data Lakes, Business Intelligence, Analytics, Big Data, Data Visualization Software, Data Integration, Data Processing, Data Pipelines, Data Visualization

    4.4
    Rating, 4.4 out of 5 stars
    ·
    124 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Frontend for Java Full Stack Development

    Skills you'll gain: Angular, HTML and CSS, JavaScript Frameworks, Hypertext Markup Language (HTML), Front-End Web Development, Javascript, Software Design Patterns, Web Design and Development, Web Applications, Cascading Style Sheets (CSS), Maintainability, Web Development, UI Components

    4.3
    Rating, 4.3 out of 5 stars
    ·
    101 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Geneva

    Planning your Client's Wealth over a 5-year Horizon

    Skills you'll gain: Wealth Management, Portfolio Management, Asset Management, Financial Planning, Investment Management, Investments, Performance Measurement, Financial Forecasting, Finance, Financial Analysis, Behavioral Economics, Risk Management, Market Trend, Risk Analysis, Decision Making, Microsoft Excel

    4.7
    Rating, 4.7 out of 5 stars
    ·
    415 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Analytics Foundations

    Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Visualization Software, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Exploratory Data Analysis, Data-Driven Decision-Making, Trend Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    145 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Data Science in Real Life

    Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling

    4.5
    Rating, 4.5 out of 5 stars
    ·
    2.4K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    Evaluación del Aprendizaje en Escenarios Clínicos

    Skills you'll gain: Patient Evaluation, Patient-centered Care, Clinical Assessment, Clinical Practices, Patient Education And Counseling, Clinical Experience, Healthcare Ethics, Constructive Feedback, Mentorship, Continuous Quality Improvement (CQI), Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    158 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Market and Competition in Pricing Strategy

    Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Share, Business Strategy, Marketing, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, New Business Development, Regulation and Legal Compliance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    235 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Computational Thinking with Beginning C Programming

    Skills you'll gain: Computational Thinking, Data Collection, Simulations, Data Analysis, Microsoft Visual Studio, C (Programming Language), Analysis, Automation, Program Development, Data Structures, Programming Principles, Algorithms, Computer Programming, Theoretical Computer Science, Data Storage, Data Store, Descriptive Statistics, Problem Management, Data Visualization Software, File Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    433 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Real-Time Embedded Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Hardware Architecture, Electronic Systems, Performance Tuning, Systems Architecture, Software Architecture, Verification And Validation, System Programming, Debugging, Real Time Data, System Design and Implementation, Software Technical Review, Systems Engineering, Operating Systems, Software Design, System Software, Systems Design, Software Systems

    Build toward a degree

    3.9
    Rating, 3.9 out of 5 stars
    ·
    109 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Sales Reporting with HubSpot: HubSpot Academy
  • Introduction to Market Research: Coursera Instructor Network
  • Content Creation for TikTok, YouTube, Instagram, Facebook: Coursera
  • Modern Data Warehouse Analytics in Microsoft Azure: Microsoft
  • Frontend for Java Full Stack Development: Board Infinity
  • Planning your Client's Wealth over a 5-year Horizon: University of Geneva
  • Data Analytics Foundations: DeepLearning.AI
  • Data Science in Real Life: Johns Hopkins University
  • Evaluación del Aprendizaje en Escenarios Clínicos: Tecnológico de Monterrey
  • Market and Competition in Pricing Strategy: University of Virginia

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  • Google Cybersecurity Certificate
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