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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Design Thinking: Ideas to Action

    Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, Strategic Thinking, New Product Development, User Feedback, Product Improvement, Prioritization, Customer experience improvement, Stakeholder Engagement, Decision Making, Feasibility Studies, Collaboration, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    M

    Macquarie University

    Habilidades de Excel para el negocio: Intermedio I

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Expressions (DAX), Consolidation, Data Visualization, Data Integration, Data Management, Data Cleansing, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    106 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Estrategia de marketing

    Skills you'll gain: Marketing Planning, Consumer Behaviour, Survey Creation, Product Management, Market Research, Case Studies, Marketing Strategies, Market Analysis, Product Lifecycle Management, Marketing Effectiveness, Data Analysis, Marketing Communications, Marketing, Business Planning, Data Collection, Product Strategy, Target Market, Value Propositions, Product Marketing, Market Data

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Reviews & Metrics for Software Improvements

    Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Project Management Capstone

    Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Agile Project Management, Project Risk Management, Project Portfolio Management, Project Closure, Project Controls, Work Breakdown Structure, Backlogs, User Story, Sprint Planning, Scrum (Software Development), Project Planning, Project Documentation, Project Performance, Management Reporting, Risk Management, Recruitment, Leadership

    4.9
    Rating, 4.9 out of 5 stars
    ·
    111 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EC-Council

    Digital Forensics Essentials (DFE)

    Skills you'll gain: Malware Protection, Cybersecurity, Cyber Attacks, Threat Detection, Network Security, Data Integrity, Data Storage, Network Analysis, Microsoft Windows, Mac OS, Linux, Web Applications, File Systems

    4.7
    Rating, 4.7 out of 5 stars
    ·
    172 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Cape Town

    Educating Deaf Children: Becoming an Empowered Teacher

    Skills you'll gain: Disabilities, Special Education, Cultural Responsiveness, Child Development, Teaching, Differentiated Instruction, Parent Communication, Advocacy, Non-Verbal Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    415 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Retail Digital Supply Chain

    Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Descriptive Analytics, Customer experience strategy (CX), Predictive Analytics, Data-Driven Decision-Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    122 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Università Bocconi

    Capital-investissement et capital-risque

    Skills you'll gain: Private Equity, Business Valuation, Investments, Mergers & Acquisitions, Finance, Entrepreneurship, Due Diligence, Financial Management, Business Development, Tax Laws, Legal Risk

    4.8
    Rating, 4.8 out of 5 stars
    ·
    43 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Object-Oriented C++: Inheritance and Encapsulation

    Skills you'll gain: C and C++, Object Oriented Programming (OOP), C++ (Programming Language), Data Validation, Object Oriented Design, Computer Programming, Programming Principles, Computer Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    225 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Epic Games

    User Interface in Game Design

    Skills you'll gain: Unreal Engine, User Interface (UI), User Interface (UI) Design, UI Components, Game Design, Video Game Development, Software Design, User Experience, Usability, Programming Principles, Mockups, Prototyping

    3.6
    Rating, 3.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Petroleum Engineering with AI Applications

    Skills you'll gain: Oil and Gas, Petroleum Industry, Hazard Analysis, Safety Standards, Environmental Resource Management, Energy and Utilities, Environmental Regulations, Environment Health And Safety, Big Data, Plant Operations and Management, Waste Minimization, Process Engineering, Chemical Engineering, Risk Analysis, Environmental Engineering, Failure Mode And Effects Analysis, Data Management, Pump Stations, Data Processing, Process Control

    4.6
    Rating, 4.6 out of 5 stars
    ·
    168 reviews

    Advanced · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Design Thinking: Ideas to Action: University of Virginia
  • Habilidades de Excel para el negocio: Intermedio I: Macquarie University
  • Estrategia de marketing: IE Business School
  • Reviews & Metrics for Software Improvements: University of Alberta
  • Project Management Capstone: IBM
  • Digital Forensics Essentials (DFE): EC-Council
  • Educating Deaf Children: Becoming an Empowered Teacher: University of Cape Town
  • Retail Digital Supply Chain: University of Pennsylvania
  • Capital-investissement et capital-risque: Università Bocconi
  • Object-Oriented C++: Inheritance and Encapsulation: Codio

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