• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Techniques De Desescalade
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "techniques de désescalade"

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Statistical Thermodynamics

      Skills you'll gain: Chemical Engineering, Quantitative Research, Chemistry, Thermal Management, Mechanical Engineering, Engineering Calculations, Numerical Analysis, Engineering Analysis, Statistical Methods, Differential Equations, Physics, Engineering, Simulation and Simulation Software, Mechanics, Probability Distribution, Mathematical Modeling, Applied Mathematics, Materials science, Simulations, Physical Science

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Case Studies and Capstone Project

      Skills you'll gain: Incident Response, Penetration Testing, Computer Security Incident Management, Cyber Threat Intelligence, Cybersecurity, Threat Detection, Vulnerability Assessments, Threat Modeling, Security Awareness, Distributed Denial-Of-Service (DDoS) Attacks, Data Security, Malware Protection, Email Security, Exploitation techniques, Network Security, Fraud detection, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      APIs

      Skills you'll gain: Restful API, Django (Web Framework), API Design, Software Documentation, Application Programming Interface (API), Authentications, Authorization (Computing), Test Tools, Debugging, JSON, Performance Tuning, Data Validation, Extensible Markup Language (XML)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      356 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Twitter, LinkedIn, and YouTube Marketing

      Skills you'll gain: LinkedIn, Social Media Marketing, Social Media, Digital Advertising, Marketing, B2B Sales, Professional Networking, Advertising Campaigns, Social Media Strategy, Marketing Analytics, Video Production, Advertising, Selling Techniques, Branding, Content Creation, Target Audience

      4.4
      Rating, 4.4 out of 5 stars
      ·
      92 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      McMaster University

      Mindshift: Transforma tu mente para superar obstáculos en el aprendizaje y descubrir tu potencial oculto.

      Skills you'll gain: Lifelong Learning, Mentorship, Willingness To Learn, Adaptability, Professional Development, Personal Development, Growth Mindedness, Learning Strategies, Resilience, Self-Awareness, Cognitive flexibility, Stress Management, Overcoming Obstacles

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Instructional Methods in Health Professions Education

      Skills you'll gain: Instructional Design, Adult Learning Principles, Teaching, Education Software and Technology, Learning Theory, Health Education, Learning Styles, Clinical Practices, Clinical Assessment, Creativity, Technology Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      523 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Project Management

      Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Team Management, Project Scoping, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Agile Software Development, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Smart Goals, Change Management, Project Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      364 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Introduction to Economic Theories

      Skills you'll gain: Consumer Behaviour, Market Dynamics, Financial Market, Economics, Market Analysis, Tax, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, Socioeconomics, Sustainable Development, Supply And Demand, Behavioral Economics, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      367 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Comunicación, experimentación y aprendizaje en liderazgo

      Skills you'll gain: Emotional Intelligence, Team Management, Social Skills, Leadership, Empathy, Conflict Management, Personal Development, Social Media, Systems Thinking, Communication, Active Listening

      4.8
      Rating, 4.8 out of 5 stars
      ·
      561 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Evaluación del y para el aprendizaje en educación universitaria

      Skills you'll gain: Program Evaluation, Curriculum Development, Student-Centred Learning, Higher Education, Instructional Strategies, Ethical Standards And Conduct, Qualitative Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      640 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Predictive Modeling and Analytics

      Skills you'll gain: Predictive Modeling, Predictive Analytics, Exploratory Data Analysis, Data Visualization, Business Analytics, Data Analysis, Statistical Modeling, Data-Driven Decision-Making, Regression Analysis, Microsoft Excel, Machine Learning Methods, Decision Tree Learning, Data Cleansing, Artificial Neural Networks

      3.6
      Rating, 3.6 out of 5 stars
      ·
      602 reviews

      Intermediate · Course · 1 - 4 Weeks

    1…181182183…556

    In summary, here are 10 of our most popular techniques de désescalade courses

    • Statistical Thermodynamics: University of Colorado Boulder
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Cybersecurity Case Studies and Capstone Project: IBM
    • APIs: Meta
    • Twitter, LinkedIn, and YouTube Marketing: Digital Marketing Institute
    • Mindshift: Transforma tu mente para superar obstáculos en el aprendizaje y descubrir tu potencial oculto.: McMaster University
    • Instructional Methods in Health Professions Education: University of Michigan
    • Google Project Management: Google
    • Introduction to Economic Theories: Erasmus University Rotterdam
    • Comunicación, experimentación y aprendizaje en liderazgo: Universidad de los Andes

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok