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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Create Interactive Prototypes with Pidoco

    Skills you'll gain: Wireframing, Prototyping, Interactive Design, User Experience Design, Mockups, User Centered Design, User Interface (UI), Usability

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Market Analysis

    Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Persona Development, Value Propositions, Strategic Partnership, New Business Development, Product Management, Business Strategy, Business Modeling, Product Lifecycle Management, Product Requirements

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Quality Improvement in Healthcare Organizations

    Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Value-Based Care, Health Policy, Data Quality, Spreadsheet Software, Analysis, Patient-centered Care, Data Analysis Software, Public Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    198 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Informed Clinical Decision Making using Deep Learning

    Skills you'll gain: Deep Learning, Data Ethics, Health Informatics, ICD Coding (ICD-9/ICD-10), Clinical Data Management, Medical Records, Clinical Informatics, Descriptive Analytics, Database Design, Electronic Medical Record, Responsible AI, Data Mining, Precision Medicine, Analytics, Relational Databases, Electocardiography, Machine Learning, Machine Learning Methods, Applied Machine Learning, Image Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    34 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Python Basic Structures: Lists, Strings, and Files

    Skills you'll gain: Computer Programming, Programming Principles, Data Import/Export, Data Structures, Python Programming, Computer Science, File Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    92 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    .Net Full Stack Foundation

    Skills you'll gain: Application Development, Application Frameworks, Program Development, Development Environment, Microsoft Visual Studio

    4.1
    Rating, 4.1 out of 5 stars
    ·
    275 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Tools for Security Specialists

    Skills you'll gain: Computer Security Incident Management, Endpoint Security, Incident Management, Incident Response, ISO/IEC 27001, Security Management, Vulnerability Scanning, Risk Management, Personally Identifiable Information, Vulnerability Assessments, Linux, Linux Administration, Infrastructure Security, Network Security, Threat Management, Event Monitoring, Role-Based Access Control (RBAC), Enterprise Risk Management (ERM), Business Risk Management, Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    60 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Learn UI Design

    Skills you'll gain: Responsive Web Design, User Interface (UI) Design, Web Design, Maintainability, Typography, Cascading Style Sheets (CSS), Usability, User Experience Design, Hypertext Markup Language (HTML), Color Theory, Animations, Creativity

    4.3
    Rating, 4.3 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon Web Services

    AWS Generative AI Applications

    Skills you'll gain: Responsible AI, Generative AI, Generative AI Agents, Prompt Engineering, Amazon Bedrock, AWS SageMaker, AI Product Strategy, Amazon Web Services, LLM Application, MLOps (Machine Learning Operations), Application Development, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Data Governance, Large Language Modeling, Commercialization, API Design, Solution Architecture, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Professional Certificate · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Advertising in the Age of Generative AI

    Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Brand Management, Brand Loyalty, Generative AI Agents, Digital Advertising

    4.6
    Rating, 4.6 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Vector Database Fundamentals

    Skills you'll gain: MongoDB, NoSQL, Databases, PostgreSQL, Database Management Systems, Relational Databases, SQL, Database Design, Applied Machine Learning, Artificial Intelligence, Database Architecture and Administration, Database Management, LLM Application, Natural Language Processing, Apache Cassandra, Text Mining, Generative AI, Node.JS, Machine Learning, Data Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    63 reviews

    Intermediate · Specialization · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    MathWorks

    Modeling and Simulation with Simulink

    Skills you'll gain: Simulation and Simulation Software, Control Systems, Model Based Systems Engineering, Engineering Design Process, Mathematical Modeling, Engineering Analysis, Systems Analysis, Systems Engineering, Test Case, Systems Design, Performance Tuning, Matlab

    4.8
    Rating, 4.8 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Create Interactive Prototypes with Pidoco: Coursera Project Network
  • Market Analysis: University of Minnesota
  • Quality Improvement in Healthcare Organizations: Rutgers the State University of New Jersey
  • Informed Clinical Decision Making using Deep Learning: University of Glasgow
  • Python Basic Structures: Lists, Strings, and Files: Codio
  • .Net Full Stack Foundation: Board Infinity
  • Tools for Security Specialists: Codio
  • Learn UI Design: Scrimba
  • AWS Generative AI Applications: Amazon Web Services
  • Advertising in the Age of Generative AI : University of Virginia Darden School Foundation

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