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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Fundamentals of Microsoft 365 Generative AI

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Microsoft 365, Microsoft Office, Information Management, Generative AI, Productivity Software, Microsoft Word, Editing, Content Creation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Washington

    U101: Understanding College and College Life

    Skills you'll gain: Higher Education, Learning Strategies, Student Support and Services, Academic Advising, Time Management, Lifelong Learning, Personal Development, Planning, Collaboration, Resourcefulness, Decision Making, Adaptability, Relationship Building

    4.6
    Rating, 4.6 out of 5 stars
    ·
    500 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Siemens

    Expedite – Skills for Industry: Industry Foundations

    Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Active Learning in STEM with PhET Interactive Simulations

    Skills you'll gain: Instructional Strategies, Teaching, Education Software and Technology, Mathematics Education, Simulations, Simulation and Simulation Software, User Feedback, Experimentation, Peer Review, Scientific Methods, Design Strategies, Human Computer Interaction, Technical Documentation, Graphing, Physics, Biology, Chemistry

    4.9
    Rating, 4.9 out of 5 stars
    ·
    143 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera Project Network

    Python Basics: Create a Guessing Number Game from Scratch

    Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    124 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Leading Oneself with Self-Knowledge

    Skills you'll gain: Self-Awareness, Engineering Management, Personal Development, Initiative and Leadership, Emotional Intelligence, Time Management, Leadership, Cognitive flexibility, Psychology, Decision Making, Adaptability

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

    Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Marketing Management, Search Engine Optimization, Communication Strategies, Crisis Management, Communication, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    704 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Machine Learning Aplicado ao Marketing

    Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Ggplot2, Data Visualization Software, Plot (Graphics), MarTech, Data Modeling, R Programming, Data Science, Data Analysis, Marketing, Innovation, Business Analytics, Data Manipulation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Advanced Data Visualization with R

    Skills you'll gain: Rmarkdown, Tidyverse (R Package), Ggplot2, Spatial Data Analysis, Data Visualization Software, Statistical Visualization, Geospatial Information and Technology, Data Manipulation, Scatter Plots, Plotly, Interactive Data Visualization, R Programming, Data Mapping, Animations

    4.9
    Rating, 4.9 out of 5 stars
    ·
    79 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي فيسبوك

    Skills you'll gain: Facebook, Customer Engagement, Customer Insights, Marketing Analytics, Target Audience, Social Media Content, Social Media Marketing, Advertising, Social Media, Drive Engagement, Social Media Management, Social Media Campaigns, Marketing, Content Marketing, Customer Communications Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    110 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Beginning Custom Projects with Raspberry Pi

    Skills you'll gain: Remote Access Systems, Linux, Web Applications, Internet Of Things, Embedded Systems, Application Programming Interface (API), Application Security, Control Systems, Electronic Systems, System Configuration, Python Programming, Software Installation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    51 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

    Skills you'll gain: Patient Safety, Performance Measurement, Data Analysis, Value-Based Care, Continuous Quality Improvement (CQI), Data Analysis Software, Health Policy, Data Quality, Descriptive Statistics, Data Integration, Statistical Inference

    4.7
    Rating, 4.7 out of 5 stars
    ·
    95 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Fundamentals of Microsoft 365 Generative AI: Microsoft
  • U101: Understanding College and College Life: University of Washington
  • Expedite – Skills for Industry: Industry Foundations: Siemens
  • Active Learning in STEM with PhET Interactive Simulations: University of Colorado Boulder
  • Python Basics: Create a Guessing Number Game from Scratch: Coursera Project Network
  • Leading Oneself with Self-Knowledge: University of Colorado Boulder
  • Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más: IE Business School
  • Machine Learning Aplicado ao Marketing: Fundação Instituto de Administração
  • Advanced Data Visualization with R: Johns Hopkins University
  • التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي فيسبوك: Coursera Project Network

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  • Google Cybersecurity Certificate
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