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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free
    Free
    U

    University of Virginia

    Bacterial Bioinformatics

    Skills you'll gain: Bioinformatics, Data Analysis Software, Scientific Visualization, Taxonomy, Data Integration, Data Import/Export

    4.7
    Rating, 4.7 out of 5 stars
    ·
    279 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Relational Database Support for Data Warehouses

    Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Relational Databases, Data Storage Technologies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    591 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Unix and Bash for Beginners

    Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, Unix Shell, File Systems, Shell Script, TCP/IP, Version Control

    3.9
    Rating, 3.9 out of 5 stars
    ·
    105 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Mobile Marketing

    Skills you'll gain: HubSpot CRM, Customer Relationship Management, Marketing Automation, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Advertising

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    What is Technology Entrepreneurship and Innovation?

    Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IESE Business School

    Design Thinking

    Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Human Centered Design, Solution Design, Creative Thinking, Organizational Change, User Experience, Customer experience improvement, Innovation, Program Implementation, Empathy, Strategic Thinking, Thought Leadership, Leadership

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Prompt Engineering with GPT: Programming for Custom Content

    Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Scripting, LLM Application, Python Programming, Application Programming Interface (API), Application Development, Machine Learning, Software Engineering

    4.5
    Rating, 4.5 out of 5 stars
    ·
    62 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Mobile App Development Capstone Project 

    Skills you'll gain: Mobile Development, React Native, iOS Development, User Story, Flutter (Software), Android Development, Mobile Security, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Application Deployment, UI Components, Application Programming Interface (API), Software Development, GitHub, Data Storage

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Geneva

    Operational Research for Humanitarians

    Skills you'll gain: Research Methodologies, Research, Qualitative Research, Surveys, Community Outreach, Policty Analysis, Research, and Development, Investigation, Ethical Standards And Conduct, Data Collection, Accountability, Case Studies, Needs Assessment, Decision Making, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    150 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    BI Dashboards with IBM Cognos Analytics and Google Looker

    Skills you'll gain: IBM Cognos Analytics, Data Visualization, Dashboard, Business Intelligence, Interactive Data Visualization, Data Presentation, Looker (Software), Data Visualization Software, Business Intelligence Software, Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    FEM - Linear, Nonlinear Analysis & Post-Processing

    Skills you'll gain: Finite Element Methods, Engineering Analysis, Simulation and Simulation Software, Engineering Calculations, Mathematical Modeling, Structural Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    190 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Fundamentals of Project Management

    Skills you'll gain: Work Breakdown Structure, Project Management Life Cycle, Project Management, Project Schedules, Scheduling, Project Coordination, Project Management Software, Project Planning, Project Estimation, Team Management, Budgeting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    70 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Bacterial Bioinformatics: University of Virginia
  • Relational Database Support for Data Warehouses: University of Colorado System
  • Unix and Bash for Beginners: Codio
  • Mobile Marketing: Simplilearn
  • What is Technology Entrepreneurship and Innovation?: Arizona State University
  • Design Thinking: IESE Business School
  • Prompt Engineering with GPT: Programming for Custom Content: Coursera Project Network
  • Mobile App Development Capstone Project : SkillUp
  • Operational Research for Humanitarians: University of Geneva
  • BI Dashboards with IBM Cognos Analytics and Google Looker: IBM

Other topics to explore

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425 courses
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70 courses
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  • Google Cybersecurity Certificate
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