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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Mastering Data Analysis with Pandas: Learning Path Part 3

    Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, Data Integration, Python Programming, Data Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Managing Google Cloud's Apigee API Platform for Hybrid Cloud

    Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Cloud-Native Computing, Security Controls, System Monitoring, Application Deployment, Patch Management, Proxy Servers, Restful API, Data Security, Network Troubleshooting, Configuration Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    56 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Introduction to Javascript: The Basics

    Skills you'll gain: Javascript, Back-End Web Development, Server Side, Front-End Web Development, Scripting, Event-Driven Programming, Web Applications, Mobile Development, HTML and CSS, Web Development

    4.3
    Rating, 4.3 out of 5 stars
    ·
    285 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Preparation and Management

    Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Management, Data Quality, Data Wrangling, Data Processing, Data Validation, Data Integration, Data Modeling, Data Import/Export, Data Storage

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    Y

    Yonsei University

    Hands-on Text Mining and Analytics

    Skills you'll gain: Text Mining, Natural Language Processing, Data Cleansing, Data Analysis, Java, Unsupervised Learning, Machine Learning Methods, Supervised Learning

    3.9
    Rating, 3.9 out of 5 stars
    ·
    40 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Android App Capstone

    Skills you'll gain: Git (Version Control System), Android Jetpack, Android Development, Android Studio, User Interface and User Experience (UI/UX) Design, Mobile Development, User Interface (UI), UI/UX Strategy, Kotlin, Application Development, Wireframing, User Flows

    4.7
    Rating, 4.7 out of 5 stars
    ·
    41 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Agentic AI with LangChain and LangGraph

    Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Collaborative Software, System Design and Implementation, Software Development, Python Programming, Real Time Data, Data Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Unilever

    Implementing Supply Chain Analytics

    Skills you'll gain: Descriptive Analytics, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, Agile Methodology, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Introduction to AWS Cloud Careers

    Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Vector Databases for RAG: An Introduction

    Skills you'll gain: LLM Application, Data Storage Technologies, Databases, NoSQL, Data Storage, Query Languages, Artificial Intelligence, Database Architecture and Administration, Applied Machine Learning, Information Management, Generative AI

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    L'analyse marketing

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Regression Analysis, Return On Investment, Consumer Behaviour, A/B Testing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    CISA: Certified Information Systems Auditor

    Skills you'll gain: Audit Planning, Service Level Agreement, Data Governance, Systems Development Life Cycle, Data Loss Prevention, Security Testing, Network Security, Software Development Life Cycle, IT Management, Systems Development, Incident Management, Problem Management, Database Management Systems, Control Objectives for Information and Related Technology (COBIT), Cryptography, Cloud Management, Software Development Methodologies, Auditing, Risk Management Framework, Internal Controls

    4.7
    Rating, 4.7 out of 5 stars
    ·
    51 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Mastering Data Analysis with Pandas: Learning Path Part 3: Coursera Project Network
  • Managing Google Cloud's Apigee API Platform for Hybrid Cloud: Google Cloud
  • Introduction to Javascript: The Basics: Coursera Project Network
  • Data Preparation and Management: Microsoft
  • Hands-on Text Mining and Analytics: Yonsei University
  • Android App Capstone : Meta
  • Agentic AI with LangChain and LangGraph: IBM
  • Implementing Supply Chain Analytics: Unilever
  • Introduction to AWS Cloud Careers: Amazon Web Services
  • Vector Databases for RAG: An Introduction: IBM

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  • Data Analytics
  • Digital Marketing
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  • Generative AI (GenAI)
  • Microsoft Excel
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  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • Career Aptitude Test
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  • High-Income Skills to Learn
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  • What Is Artificial Intelligence?

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