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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Build a Website Map with Jumpchart

    Skills you'll gain: Wireframing, Mockups, Web Design, Information Architecture, Collaborative Software, User Experience Design, Content Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    Starweaver

    Hybrid Electric Vehicles Technical System

    Skills you'll gain: High Voltage, Electrical Power, Electrical Safety, Electric Power Systems, Test Engineering, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Sustainable Technologies, Power Electronics, Failure Analysis, Thermal Management, System Monitoring, Control Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Identity and Access Solutions using Azure AD

    Skills you'll gain: Azure Active Directory, Authentications, Identity and Access Management, Authorization (Computing), Active Directory, Role-Based Access Control (RBAC), Multi-Factor Authentication, Microsoft Azure, Single Sign-On (SSO), Software As A Service, User Accounts, Cloud Services, Enterprise Security

    4.4
    Rating, 4.4 out of 5 stars
    ·
    177 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Marketing Channel Functions

    Skills you'll gain: Marketing Channel, Customer Demand Planning, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Process Optimization, Strategic Partnership, Coordination, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tally Education and Distribution Services Private Limited

    Principles of Accounts Payable and Receivable Management

    Skills you'll gain: Accounts Payable and Receivable, Accounting Software, Bookkeeping, Budgeting, Inventory Management System, Order Management, Accounting, Inventory Control, Cost Management, Financial Reporting, Sales Support, Profit and Loss (P&L) Management, Financial Accounting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Business Value Creation

    Skills you'll gain: Resource Allocation, Cash Flows, Financial Acumen, Business Valuation, Business Acumen, Cost Control, Return On Investment, Financial Analysis, Business Metrics, Growth Strategies, Business Strategy, Operational Efficiency, Expectation Management, Competitive Analysis, Strategic Decision-Making, Performance Analysis, Microsoft Excel

    4.8
    Rating, 4.8 out of 5 stars
    ·
    107 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technion - Israel Institute of Technology

    Traditional herbal medicine in supportive cancer care: From alternative to integrative

    Skills you'll gain: Oncology, Patient Communication, Patient-centered Care, Patient Education And Counseling, Pharmacology, Drug Interaction, Patient Education and Support, Treatment Planning, Pain Management, Medical History Documentation, Care Management, Clinical Research, Cultural Sensitivity, Cultural Diversity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    91 reviews

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Creating Engaging Content for Instagram

    Skills you'll gain: Content Performance Analysis, Brand Strategy, Photography, Photo Editing, Brand Awareness, Drive Engagement

    4.2
    Rating, 4.2 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    How to Develop Standard Operating Procedures (SOPs)

    Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operations Management, Safety Standards, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Spanish Vocabulary Project

    Skills you'll gain: Peer Review, Spanish Language, Oral Expression, Oral Comprehension, Culture, Writing and Editing, Vocabulary, Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    171 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    GenAI in Business: Discover the Possibilities

    Skills you'll gain: Generative AI, Strategic Thinking, Artificial Intelligence, Business Transformation, Prompt Engineering, Solution Design, Automation, Case Studies, Technology Strategies, ChatGPT, Innovation, Responsible AI, Business Workflow Analysis, Digital Transformation, Large Language Modeling, Business Process Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Tools and Technologies

    Skills you'll gain: Penetration Testing, Security Testing, System Testing, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Cloud Security, Vulnerability Assessments, Intrusion Detection and Prevention, Network Security, Exploitation techniques, Microsoft Azure, Firewall, Virtual Private Networks (VPN)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    190 reviews

    Beginner · Course · 1 - 4 Weeks

Customer Experience learners also search

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1…192193194…470

In summary, here are 10 of our most popular customer experience courses

  • Build a Website Map with Jumpchart: Coursera Project Network
  • Hybrid Electric Vehicles Technical System: Starweaver
  • Cybersecurity Identity and Access Solutions using Azure AD: Microsoft
  • Marketing Channel Functions: Emory University
  • Principles of Accounts Payable and Receivable Management : Tally Education and Distribution Services Private Limited
  • Business Value Creation: Duke University
  • Traditional herbal medicine in supportive cancer care: From alternative to integrative: Technion - Israel Institute of Technology
  • Creating Engaging Content for Instagram: Coursera
  • How to Develop Standard Operating Procedures (SOPs): Coursera Instructor Network
  • Spanish Vocabulary Project: University of California, Davis

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  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
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  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • High-Income Skills to Learn
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  • What Is Artificial Intelligence?

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