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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Utilize LinkedIn for Career Search

    Skills you'll gain: LinkedIn, Professional Networking, Applicant Tracking Systems, Social Media, Editing, Job Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    266 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Red Hat

    Foundations of Red Hat Cloud-native Development

    Skills you'll gain: Kubernetes, Cloud-Native Computing, OpenShift, Containerization, Docker (Software), Cloud Applications, Application Deployment, Continuous Deployment, Cloud Platforms, Cloud Computing, Command-Line Interface

    4.6
    Rating, 4.6 out of 5 stars
    ·
    159 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Product Launch and Post-Launch Management

    Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Quality Assurance and Control, Product Quality (QA/QC), Product Management, Release Management, Sales Strategy, New Product Development, Performance Analysis, Responsible AI, Product Improvement, Product Marketing, Generative AI, Key Performance Indicators (KPIs), User Feedback, Risk Management, Data-Driven Decision-Making, Cross-Functional Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to Python Fundamentals

    Skills you'll gain: Programming Principles, Computer Programming, Data Manipulation, Python Programming, Scripting Languages, Scripting, Data Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    217 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    MLOps Platforms: Amazon SageMaker and Azure ML

    Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Microsoft Azure, Exploratory Data Analysis, Data Pipelines, Amazon Web Services, Feature Engineering, Cloud Solutions, Cloud Engineering, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Applied Machine Learning, Machine Learning Methods, Serverless Computing, Amazon S3, Machine Learning, Machine Learning Algorithms, Python Programming

    3.7
    Rating, 3.7 out of 5 stars
    ·
    51 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentals of Funding, with Goldman Sachs 10,000 Women

    Skills you'll gain: Grant Writing, Business Development, Financial Planning, Financial Management, Business Strategy, Financial Analysis, Mergers & Acquisitions, Loans, Fundraising, Stakeholder Communications, Cash Flows

    4.6
    Rating, 4.6 out of 5 stars
    ·
    247 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    The 4 A's of Marketing with Jagdish Sheth

    Skills you'll gain: Global Marketing, Marketing Effectiveness, Marketing, Regulatory Compliance, Strategic Marketing, Stakeholder Management, Innovation, Stakeholder Communications, Corporate Sustainability, Business Marketing, Stakeholder Engagement, Stakeholder Analysis, Internal Communications, MarTech, Marketing Planning, Value Propositions, Social Media Marketing, Marketing Strategies, Business Strategy, Business

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Executive Communication & Data Leadership

    Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Emotional Intelligence, Sales, Technical Writing, Verbal Communication Skills, Storytelling, Communication Strategies, Communication, Marketing Communications

    4.5
    Rating, 4.5 out of 5 stars
    ·
    13 reviews

    Intermediate · Specialization · 1 - 3 Months

  • P

    Packt

    AutoCAD 2023 Masterclass - Produce Amazing Site Plans

    Skills you'll gain: Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Architectural Design, Construction, Data Import/Export, File Management, Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Design Research para Estratégia e Inovação

    Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, User Experience Design, Storyboarding, Product Development, Process Development, Market Research, User Experience, Qualitative Research, Quantitative Research, Data Collection

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    The State University of New York

    Multi-Event Facility Enterprises & Management

    Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Facility Operations, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Community Outreach, Event Marketing, Relationship Management, Data Management, Customer Engagement, Operations Management, Promotional Strategies, Risk Management, Business Analysis, Safety and Security, Business Strategy, Budgeting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Uma Perspectiva Prática da Transformação Digital

    Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Culture Transformation, Organizational Change, Customer experience strategy (CX), Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

Customer Experience learners also search

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In summary, here are 10 of our most popular customer experience courses

  • Utilize LinkedIn for Career Search: Coursera Project Network
  • Foundations of Red Hat Cloud-native Development: Red Hat
  • Product Launch and Post-Launch Management: Microsoft
  • Introduction to Python Fundamentals: University of Colorado Boulder
  • MLOps Platforms: Amazon SageMaker and Azure ML: Duke University
  • Fundamentals of Funding, with Goldman Sachs 10,000 Women: Goldman Sachs
  • The 4 A's of Marketing with Jagdish Sheth: Kennesaw State University
  • Executive Communication & Data Leadership: Starweaver
  • AutoCAD 2023 Masterclass - Produce Amazing Site Plans: Packt
  • Design Research para Estratégia e Inovação: Fundação Instituto de Administração

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  • Google Cybersecurity Certificate
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