Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, IT Management, Supply Chain Systems, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Technology Solutions, Project Management, Critical Thinking

Skills you'll gain: Operational Excellence, Performance Measurement, Customer experience improvement, Overcoming Objections, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Goal Setting, Auditing

Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Grafana, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services, Cloud Solutions

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Law, Regulation, and Compliance, Personally Identifiable Information, Natural Language Processing

Skills you'll gain: Cloud Services, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Configuration Management, CI/CD, Cloud Computing, Docker (Software), Containerization, Kubernetes, Load Balancing, System Monitoring, Scalability, Cloud Storage, DevOps, Automation, Infrastructure Architecture, Debugging

Skills you'll gain: Amazon S3, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Security, Cloud Computing, Relational Databases, Cloud Infrastructure, Cloud Computing Architecture, Cloud Storage, Virtual Local Area Network (VLAN), Amazon CloudWatch, Databases, Network Planning And Design, Authorization (Computing), Scalability, NoSQL

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Enterprise Application Management, Apple iOS, Android Development, Mobile Security, Azure Active Directory, Identity and Access Management, Microsoft Office, Configuration Management

Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

Skills you'll gain: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, Operating System Administration, System Configuration, General Networking, Data Storage, Data Management, Computer Networking, Data Security