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Explore the Technical Support Course Catalog
- Status: Free Trial
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
- Status: Free Trial
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
- Status: Free Trial
Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Inquiries, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
- Status: Preview
Board Infinity
Skills you'll gain: Technical Writing, Technical Documentation, Technical Communication, Design, Software Documentation, Graphic and Visual Design, Typography, Augmented and Virtual Reality (AR/VR), Proofreading, Multimedia, GitHub, Content Management, Version Control
- Status: Preview
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks
- Status: NewStatus: Free Trial
Board Infinity
Skills you'll gain: VMware ESX Servers, Software-Defined Networking, Data Centers, Virtualization, Cloud Management, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Network Switches, Hybrid Cloud Computing, Cloud Infrastructure, Virtualization and Virtual Machines, Network Architecture, IT Infrastructure, Cloud Computing, Network Infrastructure, Performance Tuning, Infrastructure Architecture, Data Storage, Load Balancing
- Status: Free Trial
Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, Network Infrastructure, IT Infrastructure, Data Storage Technologies, Data Storage
- Status: NewStatus: Free Trial
Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Engineering, Software Documentation
- Status: NewStatus: Free Trial
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, Identity and Access Management, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
- Status: Free Trial
Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Troubleshooting and Debugging Techniques: Google
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- Operating Systems and You: Becoming a Power User: Google
- Customer Service Fundamentals: Knowledge Accelerators
- GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
- Introduction to Technical Writing: Board Infinity
- CompTIA Practice: LearnQuest
- Become a VMware Technical Associate: Training Path: Board Infinity
- Dell Technologies Technical Support for Hardware: Dell
- Generative AI in Support and Maintenance Training : Simplilearn