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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Exam for Certified Scrum Master (CSM) Certification

    Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Software Development, User Story, Knowledge Transfer

    4.9
    Rating, 4.9 out of 5 stars
    ·
    52 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Introduction to Teaching English Learners

    Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, Instructional Strategies, Learning Strategies, Culture, Education Software and Technology, Special Education, Teaching, Cultural Responsiveness, Intercultural Competence, Collaborative Software, Cultural Diversity, Instructing, Curriculum Planning, Individualized Education Programs (IEP), English Language, Mathematics Education, Learning Management Systems, Computer Literacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    43 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Geospatial Analysis with ArcGIS

    Skills you'll gain: ArcGIS, Data Storytelling, Spatial Data Analysis, Data Presentation, Geographic Information Systems, Spatial Analysis, Geospatial Mapping, Heat Maps, Data Visualization Software, Network Analysis, Data Manipulation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    110 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Elevate Team Productivity with Crew AI

    Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    C Programming: Getting Started - 1

    Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Embedded Software, Human Computer Interaction, Debugging, Development Environment, Engineering Calculations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    257 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    SEL for Students: A Path to Social Emotional Well-Being

    Skills you'll gain: Program Evaluation, School Psychology, Childhood Education and Development, Higher Education, Child Development, Goal Setting, Curriculum Development, Self-Awareness, Emotional Intelligence, Social Skills, Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    315 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Python for Data Science

    Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Visualization, Statistical Analysis, Probability & Statistics, Statistics, Pandas (Python Package), Data Analysis, Jupyter, Data Processing, Data Manipulation, Data Science, Data Transformation, Applied Machine Learning, Data Cleansing, Python Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Unilever

    Implementing Supply Chain Analytics

    Skills you'll gain: Descriptive Analytics, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, Agile Methodology, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Blazor for Front-End Development

    Skills you'll gain: Microsoft Copilot, User Interface and User Experience (UI/UX) Design, UI Components, Performance Tuning, Front-End Web Development, Event-Driven Programming, Web Applications, Server Side, Data Validation, Debugging

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Cape Town

    Introduction to Small Molecule Drug Discovery & Development

    Skills you'll gain: Pharmacology, Drug Development, Clinical Trials, Clinical Research, Pharmaceuticals, Pre-Clinical Development, Infectious Diseases, Patient-centered Care, New Product Development, Medical Science and Research, Informed Consent

    4.8
    Rating, 4.8 out of 5 stars
    ·
    100 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

    Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Marketing Management, Search Engine Optimization, Communication Strategies, Crisis Management, Communication, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    704 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentals of Leadership, with Goldman Sachs 10,000 Women

    Skills you'll gain: Professional Development, Leadership, Business Planning, Organizational Effectiveness, Strategic Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    656 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Practice Exam for Certified Scrum Master (CSM) Certification: SkillUp
  • Introduction to Teaching English Learners: Rice University
  • Geospatial Analysis with ArcGIS : University of California, Davis
  • Elevate Team Productivity with Crew AI: Coursera Instructor Network
  • C Programming: Getting Started - 1: Dartmouth College
  • SEL for Students: A Path to Social Emotional Well-Being: University of Colorado Boulder
  • Python for Data Science: Fractal Analytics
  • Implementing Supply Chain Analytics: Unilever
  • Blazor for Front-End Development: Microsoft
  • Introduction to Small Molecule Drug Discovery & Development: University of Cape Town

Other topics to explore

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Math and Logic
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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
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  • IBM Data Analyst Certificate
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  • Microsoft Power BI Data Analyst Certificate
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