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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    L

    Lund University

    Cities and Consumption: Urban Sustainability and the Sharing Economy

    Skills you'll gain: Sustainable Development, Socioeconomics, Community Development, Sustainable Business, Governance, Systems Thinking, Multimedia, Case Studies, Innovation, Stakeholder Engagement, Analysis, Consumer Behaviour

    4.7
    Rating, 4.7 out of 5 stars
    ·
    179 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Innovation & Entrepreneurship Mindset

    Skills you'll gain: Innovation, Strategic Decision-Making, Competitive Analysis, Ideation, Entrepreneurship, Organizational Strategy, Business Strategy, Plan Execution, Strategic Thinking, Project Risk Management, Sustainable Business, Corporate Strategy, Risk Management, Value Propositions, New Product Development, Presentations, Business Management, Business Strategies, Entrepreneurial Finance, Business Risk Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    61 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Network Systems: Principles in Practice

    Skills you'll gain: OSI Models, Network Security, TCP/IP, Cloud Computing, Cloud Infrastructure, Software-Defined Networking, Network Architecture, Wide Area Networks, Network Protocols, General Networking, Network Routers, Network Troubleshooting, Linux, Virtualization, Kubernetes, Load Balancing, Data Centers, Network Administration, Network Switches, Terraform

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    92 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    GenAI in Business: Discover the Possibilities

    Skills you'll gain: Generative AI, Strategic Thinking, Artificial Intelligence, Business Transformation, Prompt Engineering, Solution Design, Automation, Case Studies, Technology Strategies, ChatGPT, Innovation, Responsible AI, Business Workflow Analysis, Digital Transformation, Large Language Modeling, Business Process Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Python Development Techniques

    Skills you'll gain: Data Structures, Generative AI, Test Driven Development (TDD), Integration Testing, Unit Testing, Python Programming, Object Oriented Programming (OOP), Cloud Applications, Serverless Computing, Cloud Computing, Microsoft Azure, Algorithms, Software Documentation, Maintainability, Code Review, Software Development, Software Design, Technical Documentation, Application Deployment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 3 Months

  • I

    ISC2

    Incident Response and Recovery

    Skills you'll gain: Incident Response, Disaster Recovery, Computer Security Incident Management, Business Continuity, Security Management, Cybersecurity, Investigation, Threat Detection, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Word Processing Applications: Word

    Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Microsoft Office, Document Management, Productivity Software, Computer Literacy, Writing and Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    108 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Advanced RAG with Vector Databases and Retrievers

    Skills you'll gain: LLM Application, Application Development, Large Language Modeling, UI Components, Generative AI, Semantic Web, Performance Tuning, Database Management Systems, Natural Language Processing, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    ISC2

    Network and Communications Security

    Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems

    4.5
    Rating, 4.5 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Psychological Safety

    Skills you'll gain: Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Empowerment, Resilience, Personal Development, Self-Awareness, Teamwork, Collaboration, Constructive Feedback, Relationship Building, Active Listening, Interpersonal Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Establishing Your Sales Strategy

    Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Course · 1 - 4 Weeks

  • I

    ISC2

    Access Control

    Skills you'll gain: Authentications, Authorization (Computing), Role-Based Access Control (RBAC), Identity and Access Management, Security Controls, User Provisioning, Data Access, Information Systems Security, Multi-Factor Authentication, Computer Security

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Cities and Consumption: Urban Sustainability and the Sharing Economy: Lund University
  • Innovation & Entrepreneurship Mindset: Fundação Instituto de Administração
  • Network Systems: Principles in Practice: University of Colorado Boulder
  • GenAI in Business: Discover the Possibilities: University of Michigan
  • Advanced Python Development Techniques: Microsoft
  • Incident Response and Recovery: ISC2
  • Get Started with Word Processing Applications: Word: SkillUp
  • Advanced RAG with Vector Databases and Retrievers: IBM
  • Network and Communications Security : ISC2
  • Psychological Safety: Coursera Instructor Network

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
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  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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