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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Create Interactive Prototypes with Pidoco

    Skills you'll gain: Wireframing, Prototyping, Interactive Design, User Experience Design, Mockups, User Centered Design, User Interface (UI), Usability

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Introduction to Predictive Modeling

    Skills you'll gain: Time Series Analysis and Forecasting, Predictive Modeling, Regression Analysis, Microsoft Excel, Forecasting, Pivot Tables And Charts, Data Transformation, Trend Analysis, Predictive Analytics, Data Cleansing, Statistical Methods, Performance Metric

    4.8
    Rating, 4.8 out of 5 stars
    ·
    137 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Understanding Psychosis

    Skills you'll gain: Health Disparities, Psychiatry, Patient Education And Counseling, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Psychiatric Assessments, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Mental and Behavioral Health, Pharmacology, Mental Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Design Research para Estratégia e Inovação

    Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, User Experience Design, Storyboarding, Product Development, Process Development, Market Research, User Experience, Qualitative Research, Quantitative Research, Data Collection

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Nursing Informatics Training and Education

    Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Clinical Informatics, Clinical Leadership, Nurse Education, Learning Management Systems

    4.8
    Rating, 4.8 out of 5 stars
    ·
    98 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create a Targeted Ad With Facebook Audience Insights

    Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    56 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    T

    Talend

    Talend Data Integration Certification Preparation training

    Skills you'll gain: Metadata Management, Data Manipulation, Data Integration, Extract, Transform, Load, Database Management Systems, Data Transformation, Data Access, Data Migration, Data Warehousing, Data Pipelines, Data Validation, Version Control

    4.6
    Rating, 4.6 out of 5 stars
    ·
    68 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Build RAG Applications: Get Started

    Skills you'll gain: LLM Application, Prompt Engineering, Jupyter

    4.5
    Rating, 4.5 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure Cosmos DB

    Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    100 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    University of Virginia

    Bacterial Bioinformatics

    Skills you'll gain: Bioinformatics, Data Analysis Software, Scientific Visualization, Taxonomy, Data Integration, Data Import/Export

    4.7
    Rating, 4.7 out of 5 stars
    ·
    280 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Software as a Service (SaaS)

    Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera Project Network

    Perplexity.AI for Beginners: AI-Powered Search

    Skills you'll gain: Prompt Engineering, Technical Communication, Artificial Intelligence, Information Architecture, Data Compilation, Data Presentation, Generative AI

    3.4
    Rating, 3.4 out of 5 stars
    ·
    15 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Create Interactive Prototypes with Pidoco: Coursera Project Network
  • Introduction to Predictive Modeling: University of Minnesota
  • Understanding Psychosis: University of Michigan
  • Design Research para Estratégia e Inovação: Fundação Instituto de Administração
  • Nursing Informatics Training and Education: University of Minnesota
  • Create a Targeted Ad With Facebook Audience Insights: Coursera Project Network
  • Talend Data Integration Certification Preparation training: Talend
  • Build RAG Applications: Get Started: IBM
  • Microsoft Azure Cosmos DB: Microsoft
  • Bacterial Bioinformatics: University of Virginia

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