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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Science Methods for Quality Improvement

    Skills you'll gain: Process Capability, Statistical Inference, Correlation Analysis, Probability Distribution, Statistical Analysis, R (Software), Descriptive Statistics, Statistical Visualization, Sampling (Statistics), Statistical Process Controls, Statistics, Data Visualization, Probability & Statistics, Statistical Hypothesis Testing, Data Analysis, Systems Analysis, Data Analysis Software, Data Science, Quality Improvement, Process Engineering

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    52 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Multimedia Content Creation

    Skills you'll gain: Content Creation, Web Content, Multimedia, Infographics, Storyboarding, Video Production, Visual Design, Adobe Creative Cloud, Design, Graphic and Visual Design, Digital Media Strategy, Storytelling, Communication, Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    86 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Prompt Engineering with GPT: Programming for Custom Content

    Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Scripting, LLM Application, Python Programming, Application Programming Interface (API), Application Development, Machine Learning, Software Engineering

    4.5
    Rating, 4.5 out of 5 stars
    ·
    62 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    UiPath

    Data Manipulation in RPA

    Skills you'll gain: Data Manipulation, Robotic Process Automation, Automation, Data Cleansing, Data Integration, Data Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    73 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Github CoPilot for Beginners: Write Software With AI

    Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design and Development, Prompt Engineering, Web Development Tools, Web Development, Generative AI, GitHub, Javascript, Artificial Intelligence, Software Engineering, Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    71 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Effective Marketing in the Global Marketplace

    Skills you'll gain: Target Audience, Marketing, Value Propositions, Global Marketing, Search Engine Optimization, Diversity Marketing, Content Marketing, Brand Strategy, Marketing Strategies, Marketing Analytics, Data-Driven Decision-Making, Social Media Marketing, Market Research, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    C Programming: Language Foundations - 2

    Skills you'll gain: C (Programming Language), Programming Principles, Embedded Systems, Program Development, Computer Engineering, Development Environment, Algorithms, Data Structures, System Programming, Computer Programming, Debugging

    4.7
    Rating, 4.7 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Engineering Design Process, System Requirements, Verification And Validation, Requirements Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    78 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    MEAN Stack Developer: MongoDB, ExpressJS, AngularJS & NodeJS

    Skills you'll gain: MongoDB, Node.JS, Angular, Restful API, API Design, NoSQL, Bootstrap (Front-End Framework), Database Development, Scalability, JavaScript Frameworks, Authentications, Query Languages, Web Applications, Authorization (Computing), JSON, Javascript and jQuery, Database Management, Distributed Computing, Web Design and Development, Web Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    161 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    Climate Change: Carbon Capture and Storage

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Oil and Gas, Sustainable Development, Sustainable Technologies, Policy Analysis, Economics, Environmental Policy, Feasibility Studies, Environmental Science, Chemical Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    90 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Utilize LinkedIn for Career Search

    Skills you'll gain: LinkedIn, Professional Networking, Applicant Tracking Systems, Social Media, Editing, Job Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    266 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Introduction to Java Programming: Java Fundamental Concepts

    Skills you'll gain: Java Programming, Java, Integrated Development Environments, Mobile Development, Computer Programming, Object Oriented Programming (OOP), Debugging, Data Structures

    4.4
    Rating, 4.4 out of 5 stars
    ·
    173 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Data Science Methods for Quality Improvement: University of Colorado Boulder
  • Multimedia Content Creation: Adobe
  • Prompt Engineering with GPT: Programming for Custom Content: Coursera Project Network
  • Data Manipulation in RPA: UiPath
  • Github CoPilot for Beginners: Write Software With AI: Coursera Project Network
  • Effective Marketing in the Global Marketplace: Coursera Instructor Network
  • C Programming: Language Foundations - 2: Dartmouth College
  • The Need for Systems Engineering: University of Colorado Boulder
  • MEAN Stack Developer: MongoDB, ExpressJS, AngularJS & NodeJS: EDUCBA
  • Climate Change: Carbon Capture and Storage: The University of Edinburgh

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