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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    W

    Wesleyan University

    Writing in First Person Point of View

    Skills you'll gain: Storytelling, Writing and Editing, Journals, Writing, English Language

    4.7
    Rating, 4.7 out of 5 stars
    ·
    116 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Python for Finance: Beta and Capital Asset Pricing Model

    Skills you'll gain: Portfolio Management, Plotly, Data Visualization, Investment Management, Financial Analysis, Statistical Analysis, Financial Data, Risk Modeling, Market Data, Finance, Equities, Data Analysis, Pandas (Python Package), Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    47 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Sensory Science

    Skills you'll gain: Food and Beverage, Consumer Behaviour, Quality Assurance, Laboratory Testing, Product Testing, Usability Testing, Science and Research, Data Collection, Nutrition and Diet, Surveys, Scientific Methods, Research, Psychology, Acceptance Testing, Analytical Testing, Biology, Product Development, Analytical Skills, Medical Science and Research, Physiology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Splunk Inc.

    Splunk Knowledge Manager

    Skills you'll gain: Splunk, Data Modeling, Dashboard, Pivot Tables And Charts, Security Information and Event Management (SIEM), Interactive Data Visualization, Data Management, Database Management, Data Mapping, Performance Tuning, Data Presentation, Incident Management, Data Manipulation, Query Languages, Data Integration, Geospatial Mapping, Big Data, Business Intelligence, Data Analysis, Business Analytics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Project Valuation and the Capital Budgeting Process

    Skills you'll gain: Capital Budgeting, Project Risk Management, Risk Analysis, Risk Mitigation, Risk Management, Financial Analysis, Project Finance, Business Valuation, Depreciation, Cash Flows, Financial Modeling, Spreadsheet Software, Microsoft Excel, Corporate Tax

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    215 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Automating Sales Tasks with Zapier

    Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    21 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Product Owner Capstone

    Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Backlogs, Agile Methodology, Product Management, Product Roadmaps, User Story, Portfolio Management, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep

    Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Team Motivation, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Lean Six Sigma, Process Capability, Risk Analysis, Team Leadership, Quality Improvement, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Process Analysis, Root Cause Analysis, Regression Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    39 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    United Cities and Local Governments of Africa

    Financing Infrastructure in African Cities

    Skills you'll gain: Project Finance, Risk Management, Finance, Financial Policy, Fiscal Management, Case Studies, Community Development, Decision Making, Economic Development, Sustainable Development, Economics, Revenue Management, Governance, Stakeholder Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Mastering Data Analysis with Pandas: Learning Path Part 3

    Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, Data Integration, Python Programming, Data Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Tools for Security Specialists

    Skills you'll gain: Computer Security Incident Management, Endpoint Security, Incident Management, Incident Response, ISO/IEC 27001, Security Management, Vulnerability Scanning, Risk Management, Personally Identifiable Information, Vulnerability Assessments, Linux, Linux Administration, Infrastructure Security, Authorization (Computing), Network Security, Threat Management, Event Monitoring, Enterprise Risk Management (ERM), Business Risk Management, Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    60 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Portfolio Optimization using Markowitz Model

    Skills you'll gain: Portfolio Management, Finance, Financial Modeling, Correlation Analysis, Investment Management, Risk Modeling, Equities

    4.4
    Rating, 4.4 out of 5 stars
    ·
    322 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Writing in First Person Point of View: Wesleyan University
  • Python for Finance: Beta and Capital Asset Pricing Model: Coursera Project Network
  • Introduction to Sensory Science: University of California, Davis
  • Splunk Knowledge Manager: Splunk Inc.
  • Project Valuation and the Capital Budgeting Process: University of Colorado Boulder
  • Automating Sales Tasks with Zapier: Coursera Project Network
  • Product Owner Capstone: IBM
  • ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep: SkillUp
  • Financing Infrastructure in African Cities: United Cities and Local Governments of Africa
  • Mastering Data Analysis with Pandas: Learning Path Part 3: Coursera Project Network

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