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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free
    Free
    C

    Coursera Project Network

    Microsoft Project for Beginners: Create Simple Project Plans

    Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Avionics and Aircraft Systems: Fundamentals

    Skills you'll gain: Aerospace Basic Quality System Standards, Maintenance, Repair, and Facility Services, System Monitoring, Control Systems, Electronic Systems, Electrical Systems, Safety Assurance, Test Equipment, Hardware Troubleshooting, Global Positioning Systems, Display Devices, Communication Systems, Engineering, Analysis, Operations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Siemens

    Intro to Siemens NX: Engineering Essentials and Part Design

    Skills you'll gain: 3D Modeling, Computer-Aided Design, Mechanical Design, Simulation and Simulation Software, Engineering Drawings, Prototyping, Engineering Software, Manufacturing Processes, Engineering Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Power BI for Data Analytics & Storytelling

    Skills you'll gain: Relational Databases, Data Modeling, Database Management, Data Analysis Expressions (DAX), Advanced Analytics, Data Management, Data Governance, Microsoft Excel, Amazon Web Services, Data Integration, Data Security, Cloud Computing, Data Warehousing, Data Integrity, Data Manipulation, Data Access, Spreadsheet Software, Cloud Applications, Anomaly Detection, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    26 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Tools and Technologies

    Skills you'll gain: Penetration Testing, Security Testing, System Testing, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Cloud Security, Vulnerability Assessments, Intrusion Detection and Prevention, Network Security, Exploitation techniques, Microsoft Azure, Firewall, Virtual Private Networks (VPN)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    190 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Amsterdam

    Methods and Statistics in Social Science - Final Research Project

    Skills you'll gain: Statistical Analysis, Research, Research Reports, Data Analysis, Research Design, Data Collection, Research Methodologies, Surveys, Qualitative Research, Experimentation, Descriptive Statistics, Survey Creation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    63 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Relational Database Support for Data Warehouses

    Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Relational Databases, Data Storage Technologies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    591 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create User Stories in Jira

    Skills you'll gain: User Story, Jira (Software), Backlogs, Issue Tracking, Sprint Planning, Agile Software Development, Agile Project Management, Project Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    41 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Solutions and Microsoft Defender

    Skills you'll gain: Security Information and Event Management (SIEM), Cloud Security, Cyber Security Policies, Microsoft Azure, Identity and Access Management, Cybersecurity, Malware Protection, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Firewall, Security Controls, Endpoint Security, Threat Detection, Virtual Machines, Encryption, Event Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    164 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Power Query Fundamentals

    Skills you'll gain: Data Transformation, Extract, Transform, Load, Microsoft Excel, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Pivot Tables And Charts, Data Validation, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Quality Improvement in Healthcare Organizations

    Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Value-Based Care, Health Policy, Data Quality, Spreadsheet Software, Analysis, Patient-centered Care, Data Analysis Software, Public Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    198 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Python, SQL, Tableau for Data Science

    Skills you'll gain: Data Storytelling, Data Presentation, SQL, Data Visualization Software, Database Design, AWS SageMaker, Unsupervised Learning, Data Visualization, Interactive Data Visualization, Dashboard, Feature Engineering, Database Management, Exploratory Data Analysis, A/B Testing, Tableau Software, Pandas (Python Package), Matplotlib, Python Programming, Data Analysis, Machine Learning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    15 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Microsoft Project for Beginners: Create Simple Project Plans: Coursera Project Network
  • Avionics and Aircraft Systems: Fundamentals: Coursera Instructor Network
  • Intro to Siemens NX: Engineering Essentials and Part Design: Siemens
  • Mastering Power BI for Data Analytics & Storytelling: Edureka
  • Cybersecurity Tools and Technologies: Microsoft
  • Methods and Statistics in Social Science - Final Research Project: University of Amsterdam
  • Relational Database Support for Data Warehouses: University of Colorado System
  • Create User Stories in Jira: Coursera Project Network
  • Cybersecurity Solutions and Microsoft Defender: Microsoft
  • Power Query Fundamentals: Corporate Finance Institute

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  • Microsoft Excel
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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
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  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • What Is Artificial Intelligence?

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