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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    U

    University of Virginia

    تحليلات التسويق

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Marketing, Customer Analysis, Data-Driven Decision-Making, Analytics, Performance Measurement, Strategic Marketing, Brand Management, Regression Analysis, Consumer Behaviour, Return On Investment, A/B Testing, Statistical Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    United Cities and Local Governments of Africa

    Financing Infrastructure in African Cities

    Skills you'll gain: Project Finance, Risk Management, Finance, Financial Policy, Fiscal Management, Case Studies, Community Development, Decision Making, Economic Development, Sustainable Development, Economics, Revenue Management, Governance, Stakeholder Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Mastering Data Analysis with Pandas: Learning Path Part 3

    Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, Data Integration, Python Programming, Data Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Agentic AI with LangChain and LangGraph

    Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Collaborative Software, System Design and Implementation, Software Development, Python Programming, Real Time Data, Data Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Tools for Security Specialists

    Skills you'll gain: Computer Security Incident Management, Endpoint Security, Incident Management, Incident Response, ISO/IEC 27001, Security Management, Vulnerability Scanning, Risk Management, Personally Identifiable Information, Vulnerability Assessments, Linux, Linux Administration, Infrastructure Security, Authorization (Computing), Network Security, Threat Management, Event Monitoring, Enterprise Risk Management (ERM), Business Risk Management, Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    60 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Deploying Machine Learning Models

    Skills you'll gain: Data Manipulation, Applied Machine Learning, Flask (Web Framework), Application Deployment, Django (Web Framework), Web Applications, Data Processing, Predictive Modeling, Machine Learning, Regression Analysis, Python Programming

    3.5
    Rating, 3.5 out of 5 stars
    ·
    51 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    New York University

    Fundamentals of Machine Learning in Finance

    Skills you'll gain: Supervised Learning, Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Decision Tree Learning, Machine Learning, Financial Trading, Financial Market, Reinforcement Learning, Scikit Learn (Machine Learning Library), Financial Services, Regression Analysis, Correlation Analysis, Exploratory Data Analysis, Portfolio Management, Python Programming, Artificial Neural Networks, Jupyter

    3.7
    Rating, 3.7 out of 5 stars
    ·
    339 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    React Technical Interview Practice Questions

    Skills you'll gain: React.js, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Restful API, Data Management, JavaScript Frameworks, Javascript, API Design, Web Development

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Support Vector Machines in Python, From Start to Finish

    Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Cloud Computing, Classification And Regression Tree (CART), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Python Programming, Pandas (Python Package), Data Science, Machine Learning, Data Visualization, Data Processing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    156 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Communication as a Technical Leader

    Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Business Communication, Communication, Trustworthiness, Engineering Management, Team Management, Technical Management, Non-Verbal Communication, Supervision, Leadership, Emotional Intelligence, Leadership Development, Coaching

    4.5
    Rating, 4.5 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Mobile Marketing

    Skills you'll gain: HubSpot CRM, Customer Relationship Management, Marketing Automation, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Advertising

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    D

    DeepLearning.AI

    AI Agentic Design Patterns with AutoGen

    Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Generative AI, Large Language Modeling, Artificial Intelligence, Tool Calling, Prompt Engineering, Software Design Patterns

    4.5
    Rating, 4.5 out of 5 stars
    ·
    35 reviews

    Beginner · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • تحليلات التسويق: University of Virginia
  • Financing Infrastructure in African Cities: United Cities and Local Governments of Africa
  • Mastering Data Analysis with Pandas: Learning Path Part 3: Coursera Project Network
  • Agentic AI with LangChain and LangGraph: IBM
  • Tools for Security Specialists: Codio
  • Deploying Machine Learning Models: University of California San Diego
  • Fundamentals of Machine Learning in Finance: New York University
  • React Technical Interview Practice Questions: Scrimba
  • Support Vector Machines in Python, From Start to Finish: Coursera Project Network
  • Communication as a Technical Leader: University of Colorado Boulder

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