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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Business Strategy: Value Proposition Essentials

    Skills you'll gain: Value Propositions, Sales Presentation, Product Knowledge, Business Marketing, Business Strategy, Business Modeling, Competitive Analysis, Communication, Innovation, Customer Analysis, Strategic Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Data Management and Storage in the Cloud

    Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Analíticas en Páginas Web

    Skills you'll gain: Web Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Search Engine Optimization, Analytical Skills, Online Advertising, Email Marketing, Marketing Effectiveness, Analytics, Content Performance Analysis, Market Intelligence, Customer Insights, Consumer Behaviour, Digital Advertising, Pay Per Click Advertising, Customer Relationship Management, Browser Compatibility, Advertising Campaigns

    4.9
    Rating, 4.9 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Preparing for AI-900: Microsoft Azure AI Fundamentals exam

    Skills you'll gain: Natural Language Processing, Microsoft Azure, Computer Vision, No-Code Development, Machine Learning, Predictive Modeling, Artificial Intelligence, Responsible AI

    4.7
    Rating, 4.7 out of 5 stars
    ·
    179 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    Getting started with Augmented Reality

    Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Mobile Development, Android (Operating System), Image Analysis, Geographic Information Systems, 3D Assets, Computer Vision, Global Positioning Systems, Prototyping, User Interface (UI)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    142 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Public Health in Humanitarian Crises 2

    Skills you'll gain: Maternal Health, Epidemiology, Public Health, Crisis Intervention, Infectious Diseases, Surveys, Community Health, Sanitation, Emergency Response, Mental Health, Infant Care, Ethical Standards And Conduct, Nutrition Education

    4.8
    Rating, 4.8 out of 5 stars
    ·
    117 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Geospatial Techniques for Engineers

    Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Mapping, Construction Engineering, Database Management, Construction, Construction Management, ArcGIS, Global Positioning Systems, Visualization (Computer Graphics), Decision Support Systems, Building Information Modeling, As-Built Drawings, Survey Creation, AutoCAD Civil 3D, Data Manipulation, Network Analysis

    4.3
    Rating, 4.3 out of 5 stars
    ·
    47 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    .NET Core Mastery: Advanced Techniques for Exp Developers

    Skills you'll gain: Load Balancing, ASP.NET, Test Driven Development (TDD), Debugging, C# (Programming Language), Software Testing, Scalability, Performance Testing, Restful API, Unit Testing, Microservices, .NET Framework, Object-Relational Mapping, Software Architecture, Web Applications, User Accounts, Data Integrity, Object Oriented Design, Distributed Computing, Redis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    234 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Principles of Leadership: Leading Oneself

    Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Emotional Intelligence, Positivity, Optimism, Stress Management, Leadership Development, Initiative and Leadership, Personal Attributes, Productivity, Time Management, Cognitive flexibility, Goal Setting, Visionary

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    113 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Sustainability and the Circular Economy

    Skills you'll gain: Sustainable Development, Sustainable Engineering, Sustainable Technologies, Sustainable Business, Sustainability Standards, Organizational Leadership, Corporate Sustainability, Strategic Leadership, Business Leadership, Environment, Architectural Design, Building Design, Climate Change Mitigation, Environmental Science, Environmental Engineering, Energy and Utilities, Environmental Policy, Economics

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    68 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Statistical Inference and Hypothesis Testing in Data Science Applications

    Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Data Ethics, Probability & Statistics, Statistical Inference, Statistical Analysis, Quantitative Research, Statistics, Probability Distribution

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    50 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Leading People and Teams Capstone

    Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Leadership and Management, Professional Development, Team Building, Recruitment, Team Management, Talent Management, Self-Awareness, Coaching, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    563 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Business Strategy: Value Proposition Essentials: Coursera Instructor Network
  • Data Management and Storage in the Cloud: Google Cloud
  • Analíticas en Páginas Web: Tecnológico de Monterrey
  • Preparing for AI-900: Microsoft Azure AI Fundamentals exam: Microsoft
  • Getting started with Augmented Reality: Institut Mines-Télécom
  • Public Health in Humanitarian Crises 2: Johns Hopkins University
  • Geospatial Techniques for Engineers: L&T EduTech
  • .NET Core Mastery: Advanced Techniques for Exp Developers: EDUCBA
  • Principles of Leadership: Leading Oneself: University of Colorado Boulder
  • Sustainability and the Circular Economy: University of Colorado Boulder

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