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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de clientes potenciales en Salesforce

      Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Automation, Marketing Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Alteryx Mastery: Data Analytics & Workflow Automation

      Skills you'll gain: Data Import/Export, Alteryx, No-Code Development, Data Visualization, Business Analytics, Data Governance, Workflow Management, Operational Efficiency, Data Cleansing, Data Manipulation, Data Transformation, Data Analysis, Report Writing, Data Integration, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Kubernetes - Security, and Large-Scale Deployments

      Skills you'll gain: Kubernetes, Google Cloud Platform, Cloud Infrastructure, YAML, Containerization, Application Deployment, Configuration Management, MongoDB, Infrastructure Security, Network Security, Data Storage, Scalability

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Change Management for Google Workspace - Español

      Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Google Workspace, Training and Development, Stakeholder Communications, Organizational Effectiveness, Customer Success Management, Communication Strategies, Needs Assessment

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      70+ JavaScript Challenges - Data Structures and Algorithms

      Skills you'll gain: Graph Theory, Javascript, Pseudocode, Programming Principles, Computer Science, Performance Tuning

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      كيفية استعمال سيرفي مونكي للشركات الصغيرة

      Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Analysis, Small Business Accounting, Social Media, Business, Marketing Communications

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Value Creation with Dark Data

      Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Data Storytelling, Data Integration, Capacity Management, Data Analysis, Unstructured Data, Data Management, Business Intelligence, Data Governance, Management Reporting

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      LearnQuest

      The Cybersecurity Culture Blueprint: A Proactive Approach

      Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Simulation for Digital Transformation

      Skills you'll gain: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Richte dein Budget und deine Werbung auf Facebook ein

      Skills you'll gain: Facebook, Marketing Budgets, Budget Management, Advertising, Paid media, Social Media Content, Social Media Campaigns, Social Media, Content Performance Analysis, Customer Insights, Business Strategy, User Research, Business Analysis

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      كيفية العمل على تفاصيل الموقع واللغة مع رؤى جمهور فيسبوك

      Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Español

      Skills you'll gain: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Administración de clientes potenciales en Salesforce: Salesforce
    • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera Instructor Network
    • Advanced Kubernetes - Security, and Large-Scale Deployments: Packt
    • Change Management for Google Workspace - Español: Google Cloud
    • 70+ JavaScript Challenges - Data Structures and Algorithms: Packt
    • كيفية استعمال سيرفي مونكي للشركات الصغيرة: Coursera Project Network
    • Value Creation with Dark Data: Arizona State University
    • The Cybersecurity Culture Blueprint: A Proactive Approach: LearnQuest
    • Simulation for Digital Transformation: Dartmouth College
    • Richte dein Budget und deine Werbung auf Facebook ein: Coursera Project Network

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    Social Media Marketing (9)
    Brand Management (7)

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