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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Smarter Content and Communications with Microsoft Copilot

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Web Content, Storytelling, Content Strategy, Generative AI, Marketing Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      121 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Data Storytelling: Create Insights with Power BI & Tableau

      Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Data-Driven Decision-Making, Executive Presence, Business Intelligence, User Feedback, Data Visualization, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Business Writing

      Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Skills, Concision, Writing and Editing, Proofreading, Grammar, Communication, Editing, Organizational Strategy, Persuasive Communication, Verbal Communication Skills, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Introduction to Big Data

      Skills you'll gain: Big Data, Apache Hadoop, Data Processing, Scalability, Data Science, Distributed Computing, Unstructured Data, Data Infrastructure, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      AI for Medicine

      Skills you'll gain: Deep Learning, Statistical Analysis, Clinical Trials, Risk Modeling, Data Analysis, Precision Medicine, Decision Tree Learning, Predictive Modeling, Applied Machine Learning, Feature Engineering, Patient Treatment, Image Analysis, AI Personalization, Diagnostic Radiology, Machine Learning, Random Forest Algorithm, Forecasting, Data Processing, Artificial Intelligence, Tensorflow

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Website Development and Design

      Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, jQuery, Bootstrap (Front-End Framework), Hypertext Markup Language (HTML), User Experience Design, User Accounts, MongoDB, User Experience, Wireframing, Web Applications, Full-Stack Web Development, Interactive Data Visualization, JavaScript Frameworks, Web Development Tools, User Interface (UI), Javascript

      4.5
      Rating, 4.5 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Learning to Teach Online

      Skills you'll gain: Teaching, Learning Management Systems, Education Software and Technology, Planning, Technology Strategies, End User Training and Support, Technical Communication, Quality Assurance, Continuous Monitoring, Computer Literacy, Digital Transformation, Digital Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Neuroscience and Neuroimaging

      Skills you'll gain: Magnetic Resonance Imaging, Neurology, Medical Imaging, Diagnostic Radiology, Anatomy, Image Analysis, Data Analysis, X-Ray Computed Tomography, Correlation Analysis, Data Manipulation, Radiology, Analytical Skills, Experimentation, Research Design, Statistical Analysis, Biomedical Technology, Advanced Analytics, Network Analysis, R Programming, Statistics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidad Austral

      Excel aplicado a los negocios (Nivel Avanzado)

      Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Expressions (DAX), Business Analysis, Data Validation, Business Analytics, Data Import/Export, Process Optimization, Business Modeling, Data Integration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Brand and Product Management

      Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Customer experience strategy (CX), Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Internal Communications, Design and Product, Employee Engagement, Growth Strategies, Customer Engagement, Portfolio Management, Market Share, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Data Analyst

      Skills you'll gain: Data Storytelling, Business Metrics, Key Performance Indicators (KPIs), Data Management, Data Collection, Data Governance, Bayesian Statistics, Data Visualization, Descriptive Statistics, Statistical Hypothesis Testing, Information Privacy, Data Cleansing, Pandas (Python Package), Data Quality, Data Analysis, Data Visualization Software, Spreadsheet Software, Exploratory Data Analysis, SQL, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Essential Google Cloud Infrastructure: Core Services

      Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Data Storage Technologies, Cloud Security, Databases, System Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Intermediate · Course · 1 - 3 Months

    Customer Experience learners also search

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    1…252627…461

    In summary, here are 10 of our most popular customer experience courses

    • Smarter Content and Communications with Microsoft Copilot: Microsoft
    • Data Storytelling: Create Insights with Power BI & Tableau: Coursera Instructor Network
    • Business Writing: University of Colorado Boulder
    • Introduction to Big Data: University of California San Diego
    • AI for Medicine: DeepLearning.AI
    • Responsive Website Development and Design: University of London
    • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
    • Neuroscience and Neuroimaging: Johns Hopkins University
    • Excel aplicado a los negocios (Nivel Avanzado): Universidad Austral
    • Brand and Product Management: IE Business School

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