Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, Business Solutions, Business Transformation, Technical Communication, Business Leadership, Prompt Engineering

Skills you'll gain: Health Technology, Clinical Informatics, Healthcare Industry Knowledge, Cloud Computing, Health Care, Cloud Solutions, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Care Management, Precision Medicine, Innovation

Skills you'll gain: Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Feasibility Studies, System Requirements, Solution Design

Skills you'll gain: Resource Allocation, Organizational Change, Business Leadership, Strategic Leadership, Business Transformation, Organizational Strategy, Organizational Leadership, Data Strategy, Technology Strategies, Business Priorities, Strategic Decision-Making, Digital Transformation, Change Management, AI Product Strategy, Performance Measurement, Business Metrics, Key Performance Indicators (KPIs), Return On Investment

Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Performance Metric, Self Service Technologies, Staff Management, Customer experience improvement, No-Code Development, Process Design

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management