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Explore the Customer Experience Course Catalog
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DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Python Programming, Applied Machine Learning, Scalability, Natural Language Processing, Responsible AI, Machine Learning, Reinforcement Learning, Performance Tuning
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Coursera Instructor Network
Skills you'll gain: Dayforce (HCM Software), Human Resources Software, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Compliance Management, Compliance Reporting, Payroll, Data Architecture, Human Capital, Oracle Cloud Applications, Workforce Management, Benefits Administration, Dataflow, Workflow Management, Business Strategy, Analytics
- Status: Free Trial
Universidad Austral
Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media Marketing, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Customer Retention, Search Engine Marketing, Customer Engagement, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Lead Generation, Target Audience
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University of London
Skills you'll gain: Peer Review, Surveys, Timelines, Research, Writing
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Skills you'll gain: Microsoft Copilot, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Security Information and Event Management (SIEM), Responsible AI, Critical Thinking
- Status: Free Trial
Illinois Tech
Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Branding, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Marketing Channel, Business Ethics, Market Research, Value Propositions, Consumer Behaviour, Corporate Sustainability, Innovation
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University of London
Skills you'll gain: Diplomacy, International Relations, Political Sciences, Cultural Diversity, Mediation, Intercultural Competence, Public Affairs, World History, Conflict Management, Policy Analysis
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Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Inventory Accounting, Payroll, Bookkeeping, QuickBooks (Accounting Software), Payroll Administration, Inventory Control, Payroll Processing, Income Statement, Balance Sheet, Financial Reporting, Depreciation, Fixed Asset, Payroll Tax, Property Accounting, Accounting Software, Financial Accounting, Financial Analysis
- Status: Free Trial
Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Web Design and Development, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development Tools, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Software Documentation, Python Programming
- Status: Free Trial
University of California, Davis
Skills you'll gain: Persona Development, Search Engine Optimization, Web Analytics and SEO, Target Audience, Keyword Research, Google Analytics, Digital Marketing, User Research, Content Strategy, Web Content, Content Performance Analysis, Data Analysis, Algorithms, Business Reporting
- Status: NewStatus: Free Trial
Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)
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LearnQuest
Skills you'll gain: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Generative AI with Large Language Models: DeepLearning.AI
- Mastering HCM: Oracle Fusion & Dayforce Essentials: Coursera Instructor Network
- Pilares de Marketing Digital: Universidad Austral
- Understanding Research Methods: University of London
- Applications of Copilot in the Workplace: Microsoft
- Marketing Strategy: Illinois Tech
- Global Diplomacy – Diplomacy in the Modern World: University of London
- Intuit Academy Bookkeeping: Intuit
- Introduction to Software Engineering: IBM
- Introduction to Google SEO: University of California, Davis