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Results for "customer experience improvement"
- Status: Free Trial
University of Houston
Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Continuous Improvement Process, Quality Improvement, Care Management, Organizational Leadership, Health Care Administration, Organizational Change, Teamwork, Process Improvement, Diversity Awareness, Health Care, Health Education, Public Health
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis
- Status: Free Trial
Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Risk Management, Project Management, Root Cause Analysis, Product Design, Team Leadership
- Status: Free Trial
Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Process Management, Quality Control, Employee Training, Waste Minimization
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
- Status: Free Trial
University of California San Diego
Skills you'll gain: Design Research, User Experience Design, User Research, Prototyping, Human Centered Design, User Centered Design, Persona (User Experience), Usability Testing, Qualitative Research, Innovation, Creativity, Storyboarding, Interviewing Skills
- Status: Preview
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
- Status: NewStatus: Free Trial
University of Michigan
Skills you'll gain: Health Care Administration, Medical Management, Patient Safety, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Decision Making, Health Technology, Teamwork, Reliability, Patient-centered Care, Collaboration, Problem Solving
In summary, here are 10 of our most popular customer experience improvement courses
- Value-Based Care: Quality Improvement in Organizations:Â University of Houston
- Salesforce Design Mastery: CRM Customization:Â Coursera Instructor Network
- Process Improvement and Problem Solving:Â Packt
- Customer Insights: New Product Development Orientation:Â University of Illinois Urbana-Champaign
- GenAI for Customer Insights:Â Coursera Instructor Network
- Six Sigma for Process Improvement:Â SkillUp
- Improvement Techniques and Control Tools:Â SkillUp
- Creating Service Innovation Culture in Public Sector:Â Coursera Instructor Network
- User Experience: Research & Prototyping:Â University of California San Diego
- Engaging in Service Innovation and Management:Â Northeastern University