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    Service Design Courses Online

    Explore service design for creating user-centric services. Learn to design and improve service experiences across various industries.

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    Explore the Service Design Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      418 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      AI-Powered Software and System Design

      Skills you'll gain: Database Design, Software Design Patterns, Databases, Application Design, Database Management, Software Design, Software Architecture, System Design and Implementation, Large Language Modeling, Artificial Intelligence, Security Testing, Secure Coding, Application Programming Interface (API), Performance Tuning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      155 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Software Design and Architecture

      Skills you'll gain: Software Architecture, Model View Controller, Unified Modeling Language, Object Oriented Design, Service Oriented Architecture, API Design, Systems Architecture, Web Services, Software Design Patterns, Software Design, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Design Documents, Software Visualization, Code Review, Solution Architecture, Object Oriented Programming (OOP), Software Development, Java

      4.6
      Rating, 4.6 out of 5 stars
      ·
      4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Instructional Design Foundations and Applications

      Skills you'll gain: Instructional and Curriculum Design, Needs Assessment, Instructional Design, Learning Theory, Diversity and Inclusion, Training and Development, Education and Training, Curriculum Development, Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      819 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Key Technologies for Business

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Responsible AI, Cloud Security, Cloud Technologies, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Generative AI, Big Data, Data Analysis, Data Science, Natural Language Processing, Business Intelligence, Content Creation, Business

      4.7
      Rating, 4.7 out of 5 stars
      ·
      103K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Engineering

      Skills you'll gain: NoSQL, Data Warehousing, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, IBM Cognos Analytics, MySQL, Apache Spark, Database Administration, Data Store, Generative AI, Professional Networking, Data Import/Export, Python Programming, Data Analysis, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      161K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Conduct UX Research and Test Early Concepts

      Skills you'll gain: UI/UX Research, Usability Testing, Presentations, User Experience Design, User Research, Mobile Development, Data Ethics, User Centered Design, Research Design, Prototyping, Research Methodologies, Wireframing, Information Privacy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Design a User Experience for Social Good & Prepare for Jobs

      Skills you'll gain: User Experience Design, User Centered Design, Responsive Web Design, Human Centered Design, Design, Artificial Intelligence, Design Thinking, Usability Testing, User Research, Prototyping

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Design of Experiments

      Skills you'll gain: Experimentation, Sample Size Determination, Research Design, Regression Analysis, Statistical Analysis, Statistical Methods, Data Analysis Software, Statistical Modeling, Design Strategies, Statistical Software, Probability & Statistics, Mathematical Modeling, Analysis, Data Transformation, Descriptive Statistics, Probability Distribution, Statistical Hypothesis Testing, Variance Analysis, Data Analysis, Quality Control

      4.7
      Rating, 4.7 out of 5 stars
      ·
      370 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Skills for Business

      Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Excel Macros, Data Validation, Data Cleansing, Data Analysis Expressions (DAX), Data Modeling, Financial Forecasting, Data Management, Business Intelligence Software, Consolidation, Data Integrity, Data Entry, Business Reporting, Productivity Software, Financial Modeling, Loans

      4.9
      Rating, 4.9 out of 5 stars
      ·
      63K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Figma, Sketch & Miro for UX Design

      Skills you'll gain: User Research, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, Human Centered Design, Interactive Design, Conceptual Design, Design, User Flows, Collaborative Software, Design Specifications, Persona Development, Design Software, User Interface (UI) Design, UI Components, Ideation, Animations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    Service Design learners also search

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    In summary, here are 10 of our most popular service design courses

    • CVS Health Call Center Customer Service: CVS Health
    • AI-Powered Software and System Design: DeepLearning.AI
    • Software Design and Architecture: University of Alberta
    • Instructional Design Foundations and Applications: University of Illinois Urbana-Champaign
    • Key Technologies for Business: IBM
    • IBM Data Engineering: IBM
    • Technical Support Fundamentals: Google
    • Conduct UX Research and Test Early Concepts: Google
    • Design a User Experience for Social Good & Prepare for Jobs: Google
    • Design of Experiments: Arizona State University

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