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Results for "customer and client support"
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Google Cloud
Skills you'll gain: Product Support, Technical Support and Services, Technical Support, Google Cloud Platform, Service Level, Issue Tracking, Problem Management, Technical Communication, File Management, Personally Identifiable Information
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy
Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
- Status: Preview
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks
Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, System Support, Service Level, Technical Support and Services, Technical Support, End User Training and Support, Technical Communication, Cloud Services, Issue Tracking, Data Management, Record Keeping, Personally Identifiable Information
- Status: Free Trial
Stanford University
Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Family Therapy, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Social Work, Clinical Assessment, Stress Management
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
- Status: Free Trial
HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
In summary, here are 10 of our most popular customer and client support courses
- Preparing for Your Retail Customer Service Role: CVS Health
- Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
- Managing Customer Expectations with Jagdish Sheth: Kennesaw State University
- The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
- Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
- Customer Support digital transformation with HubSpot: Coursera Project Network
- GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
- CompTIA Practice: LearnQuest
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Supporting Families and Caregivers: Stanford University