Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

Skills you'll gain: Google Gemini, Email Automation, Google Cloud Platform, AI Personalization, Identity and Access Management, Authorization (Computing), User Accounts, Test Data, Large Language Modeling, Data Maintenance, Query Languages, SQL, Machine Learning

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Prompt Engineering, AI Personalization, Target Audience, Marketing Materials, ChatGPT, Customer Insights, Generative AI, Marketing Analytics, Email Marketing, Social Media Campaigns, Content Creation, Social Media Content

Skills you'll gain: Problem Solving, Customer Inquiries, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management

Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

Skills you'll gain: PySpark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI, Data Manipulation, Pandas (Python Package), Data Transformation, Unsupervised Learning, Applied Machine Learning, Machine Learning

Skills you'll gain: AI Personalization, Web Development, Web Applications, HTML and CSS, Prompt Engineering, Natural Language Processing, Javascript, Databases, Database Management, ChatGPT, LLM Application, Real Time Data, Generative AI Agents

Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Web Design and Development, Web Design, Hypertext Markup Language (HTML), Front-End Web Development, User Interface (UI) Design, Semantic Web