Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Kubernetes, Azure DevOps, Node.JS, CI/CD, DevOps, Microsoft Azure, Microservices, Docker (Software), Containerization, Software Testing, Debugging, Cloud Development, Application Deployment, Scripting, Version Control, YAML, Git (Version Control System)

Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Google Cloud Platform, Cloud Computing, Amazon Web Services, Microsoft Azure, Infrastructure Architecture, Virtual Machines, Data Store

Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

Skills you'll gain: Cloud Infrastructure, Azure DevOps, Cloud Computing, Microsoft Azure, CI/CD, Continuous Deployment, Continuous Integration, Application Performance Management, Application Deployment, Full-Stack Web Development, Cloud Applications, Node.JS, Development Testing, DevOps, Platform As A Service (PaaS), Git (Version Control System)

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Cloud Development, Cloud Computing Architecture, Cloud Computing, Amazon Web Services, Cloud Infrastructure, Cloud Services, Internet Of Things, Amazon Elastic Compute Cloud, Linux Administration, Software Installation, Embedded Systems, AWS Identity and Access Management (IAM), Restful API

Skills you'll gain: Azure Active Directory, Cloud Infrastructure, Microsoft Azure, Virtual Machines, Infrastructure As A Service (IaaS), Role-Based Access Control (RBAC), Infrastructure Security, Multi-Factor Authentication, Network Infrastructure, Cloud Storage, Virtualization, Identity and Access Management, Cloud Computing, Virtual Private Networks (VPN), Data Migration, Disaster Recovery