Skills you'll gain: Constructive Feedback, Client Services, Rapport Building, Verbal Communication Skills, Customer Relationship Building, Video Editing, Video Production, Expectation Management, Professional Networking, Relationship Management, Business Relationship Management, Sales Prospecting

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation

Skills you'll gain: Responsible AI, Artificial Intelligence, Relationship Building, FinTech, Financial Planning, AI Personalization, Interpersonal Communications, Technology Strategies, Business Ethics, Generative AI, Compensation Management, Customer experience improvement

Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience

Skills you'll gain: Google Gemini, Generative AI, Predictive Modeling, Applied Machine Learning, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Python Programming, Customer Relationship Management

Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Artificial Intelligence, Workforce Planning, Business Ethics, Emerging Technologies, Customer Relationship Management

Skills you'll gain: Infographics, Data Visualization, Process Flow Diagrams, Presentations, Content Creation, Marketing Collateral, Graphic Design, Business Analytics

Skills you'll gain: Business Metrics, Business Analytics, Analytics, Business Intelligence, Tableau Software, Case Studies, Cash Flows, Big Data, Key Performance Indicators (KPIs), Spreadsheet Software, Data Analysis, Data-Driven Decision-Making, Web Analytics, Market Share, Database Software, E-Commerce

Skills you'll gain: Canva (Software), Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design Software, Graphic and Visual Design, Creative Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship

Skills you'll gain: Blockchain, Application Development, Cloud Applications, Payment Systems, Cryptography, Investments, FinTech, Digital Assets, Open Source Technology, Distributed Computing, Microservices, E-Commerce, Transaction Processing, Interoperability, Algorithms, Scalability, Governance

Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Sales Strategy, Digital Advertising, Consumer Behaviour, Brand Strategy, Customer Engagement, Branding, Performance Measurement, A/B Testing, Community Development