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Results for "service recovery"
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
- Status: Free Trial
Skills you'll gain: Cloud Management, Disaster Recovery, Network Troubleshooting, Infrastructure as Code (IaC), System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Automation, Continuous Monitoring, Patch Management, Virtual Machines
- Status: Free Trial
Whizlabs
Skills you'll gain: Microsoft Azure, Cloud Services, System Monitoring, Network Monitoring, Application Performance Management, Cloud Management, Cloud Infrastructure, Cloud Storage, Virtual Machines, Disaster Recovery, Continuous Monitoring, Data Storage, Scalability, Query Languages
- Status: Free Trial
Skills you'll gain: Microsoft Azure, Virtual Machines, Kubernetes, Containerization, Cloud Storage, Cloud Computing, Data Storage, Cloud Applications, Application Deployment, Data Management, Infrastructure as Code (IaC), Application Security, Data Import/Export, Scalability
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Patient Education and Support, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
- Status: Free Trial
Skills you'll gain: Load Balancing, Virtual Private Networks (VPN), Microsoft Azure, Network Monitoring, Network Troubleshooting, Network Architecture, Data Storage Technologies, Network Administration, Virtual Machines, Disaster Recovery, System Monitoring, Network Security, Cloud Security
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
- Status: Free Trial
Alibaba Cloud Academy
Skills you'll gain: Cloud Computing, Cloud Management, Scalability, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Database Management, Systems Administration, Database Administration, Cloud Storage, System Monitoring, Network Troubleshooting, IT Management, Data Security
- Status: Free Trial
Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management
Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
In summary, here are 10 of our most popular service recovery courses
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Skills and Best Practices for Cloud Support Associates:Â Amazon Web Services
- Cloud Operations and Troubleshooting:Â Packt
- Monitoring and Backup in Azure :Â Whizlabs
- AZ-104: Azure Storage, Compute, Containers, and Automation:Â Packt
- Operations and Patient Safety for Healthcare IT Staff:Â Johns Hopkins University
- CVS Health Call Center Customer Service:Â CVS Health
- AZ-104: Networking, Monitoring, and Backup Strategies:Â Packt
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Operate Alibaba Cloud Systems and Services:Â Alibaba Cloud Academy