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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Preview
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      U

      University of Pennsylvania

      Creativity In Business and Other Disciplines

      Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Brainstorming, Ideation, Innovation, Architectural Design, Problem Solving, Design Thinking, Entrepreneurship, Artificial Intelligence, Advertising, Marketing, Game Design, Consumer Behaviour, Experimentation

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women

      Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Market Opportunities, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Price Negotiation, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      322 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Se préparer à devenir Professional Data Engineer

      Skills you'll gain: Data Pipelines, Google Cloud Platform, Data Processing, Data Storage, Cloud Storage, Cloud Engineering, Data Infrastructure, Data Management, Data Architecture, Data Warehousing, Data Integration, Data Analysis, Data Migration, Automation

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Foundations of Credit Analysis and Fixed Income Securities

      Skills you'll gain: Financial Statement Analysis, Credit Risk, Financial Analysis, Market Data, Risk Analysis, Securities (Finance), Financial Data, Portfolio Management, Analysis, Risk Management, Derivatives, Business Valuation, Balance Sheet, Financial Market, Investment Management, Income Statement, Financial Regulation, Investments, Analytics, Decision Making

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      The data to decision path for infusion of AI in healthcare

      Skills you'll gain: Data Governance, Health Informatics, Machine Learning Algorithms, Analytics, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Health Information Management, Decision Support Systems, Business Analytics, Predictive Analytics, Applied Machine Learning, Health Technology, Machine Learning, Data Integration, Digital Transformation, Real Time Data, Artificial Neural Networks

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Hexavalent Chromium: Regulations, Risks, and Sustainability

      Skills you'll gain: Occupational Hygiene, Occupational Safety And Health, Hazard Analysis, Chemical Engineering, Chemistry, Regulatory Compliance, Safety Culture, Safety Training, Compliance Management, Environment Health And Safety, Mitigation, Environmental Regulations, Pollution Prevention, Risk Management, Water Quality, Sustainability Standards, Sustainable Technologies, Quality Assessment, Leadership, Program Evaluation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python Case Study - Cryptography

      Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Key Management, Application Security, Python Programming, Scripting, Algorithms, Data Integrity

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

      Skills you'll gain: Prompt Engineering, LLM Application, Large Language Modeling, Responsible AI, LangChain, Generative Model Architectures, Generative AI, Application Deployment, Application Development, Technical Management, Trend Analysis, Program Evaluation, Artificial Intelligence, Real Time Data, Applied Machine Learning, Data Ethics, Analytics, OpenAI, Business Strategy, Python Programming

      3.9
      Rating, 3.9 out of 5 stars
      ·
      59 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HRCI

      Talent Acquisition

      Skills you'll gain: Talent Acquisition, Recruitment, Full Cycle Recruitment, Job Analysis, Recruitment Strategies, Employee Onboarding, Negotiation, Employee Retention, Talent Sourcing, Workforce Planning, Human Resources, Interviewing Skills, Labor Law, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Security Basics and Beyond: Unit 3

      Skills you'll gain: Firewall, Zero Trust Network Access, Linux Administration, Network Security, Security Strategy, Remote Access Systems, Linux, Security Controls, Unix, Ubuntu, Systems Administration, System Configuration

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Introduction to Hospitality Management in the 21st Century

      Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

      4.5
      Rating, 4.5 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Get Started with Procreate Dreams: Animation for Everyone

      Skills you'll gain: Animations, Motion Graphics, Storyboarding, Video Editing, Multimedia, Timelines, Apple software proficiency

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Creativity In Business and Other Disciplines: University of Pennsylvania
    • Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Se préparer à devenir Professional Data Engineer: Google Cloud
    • Foundations of Credit Analysis and Fixed Income Securities: Starweaver
    • The data to decision path for infusion of AI in healthcare: University of Colorado System
    • Hexavalent Chromium: Regulations, Risks, and Sustainability: Coursera Instructor Network
    • Python Case Study - Cryptography: EDUCBA
    • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera Instructor Network
    • Talent Acquisition: HRCI
    • Linux Security Basics and Beyond: Unit 3: Pearson

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