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Results for "it service management"
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
- Status: Preview
University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Process Management, Return On Investment, Customer Analysis, Customer Retention, Business Modeling, Resource Allocation, Customer experience improvement
- Status: Preview
Starweaver
Skills you'll gain: Employee Performance Management, Performance Management, Constructive Feedback, Performance Review, People Management, Goal Setting, Team Management, Performance Metric, Expectation Management, Coaching, Employee Engagement, Collaboration, Accountability, Communication Strategies
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Università Bocconi
Skills you'll gain: Innovation, Competitive Analysis, Water Sustainability, Sustainable Development, Food and Beverage, Corporate Sustainability, Market Dynamics, Business, Supply Chain Management, Supply Chain, Environment and Resource Management, Climate Change Adaptation, Emerging Technologies, Economics, Product Knowledge, Consumer Behaviour
Coursera Project Network
Skills you'll gain: Product Roadmaps, Product Development, Product Management, Product Planning, Product Requirements, Product Strategy, Project Management Software, Release Management
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Organizational Change, Crisis Management, Change Management, Leadership, Team Leadership, Organizational Leadership, Visionary, Overcoming Obstacles, Stakeholder Communications, Culture Transformation, Key Performance Indicators (KPIs), Performance Measurement, Communication Strategies
- Status: Free Trial
Skills you'll gain: Quality Management, Backlogs, Project Closure, Project Planning, Project Scoping, Team Leadership, Project Management Life Cycle, Agile Project Management, Communication Planning, Continuous Improvement Process, Project Management, Budget Management, Stakeholder Analysis, Change Control, Project Controls, Project Schedules, Agile Methodology, Quality Control, Requirements Analysis, Change Management
The State University of New York
Skills you'll gain: Job Analysis, Adaptability, Professional Development, Dealing With Ambiguity, Personal Development, Lifelong Learning, Brand Management, Smart Goals, Gap Analysis, Competitive Analysis, Self-Awareness, Dashboard, Goal Setting
- Status: Free Trial
Kotter
Skills you'll gain: Organizational Change, Change Management, Organizational Development, Organizational Leadership, Business Transformation, Business Leadership, Organizational Structure, Culture Transformation, Leadership and Management, Leadership Development, Overcoming Obstacles, Case Studies, Organizational Strategy, Strategic Leadership, Industrial and Organizational Psychology, People Management, Leadership, Goal Setting, Adaptability, Lifelong Learning
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling
- Status: Preview
Alfaisal University | KLD
Skills you'll gain: Crisis Management, Risk Management, Case Studies, Problem Solving, Emergency Response, Conflict Management, Risk Analysis, Communication Planning
Coursera Project Network
Skills you'll gain: Gap Analysis, Change Management, Organizational Change, Project Coordination, Project Management, Personal Development, Process Analysis, Business Process, Organizational Strategy, Business Transformation, Business Analysis, Business Strategies, Business Strategy
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- How to Develop an Account Strategy: Coursera Instructor Network
- Driving Operational Performance: University of Pennsylvania
- Managing Employee Performance: Starweaver
- Challenges of Agribusiness Management: Università Bocconi
- Build a Product Roadmap with Aha!: Coursera Project Network
- Leading Organizational Change: Kennesaw State University
- Google Project Management (PT): Google
- Strategic Career Self-Management: The State University of New York
- The Science of Change: Kotter
- Cybersecurity Risk Management Frameworks: Kennesaw State University