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    Results for "it service management"

    • Status: New
      New
      Status: Preview
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      C

      Coursera Instructor Network

      ITSM Foundations: Optimizing IT Service Management

      Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership, IT Infrastructure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      293 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      System Administration and IT Infrastructure Services

      Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Operating System Administration, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, Network Administration, System Configuration, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Introduction to Service Management Concept

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      171 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft IT Support Specialist

      Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, IT Management, Supply Chain Systems, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Technology Solutions, Project Management, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    What brings you to Coursera today?

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Support

      Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cybersecurity, Desktop Support, Cloud Platforms, Cloud Hosting, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Information Technology, Cloud Infrastructure, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      161K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      IS/IT Governance

      Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Resource Allocation, Return On Investment, User Acceptance Testing (UAT), Capital Expenditure, Financial Analysis, Cost Benefit Analysis, Risk Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      714 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Hands-on with SCCM

      Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Microsoft Servers, Configuration Management, Microsoft Windows, Operating Systems, System Support, Package and Software Management, SQL Server Reporting Services, Network Troubleshooting, Hyper-V, Enterprise Architecture, IT Infrastructure

      Intermediate · Specialization · 1 - 3 Months

    • P

      Packt

      ServiceNow System Administrator from Zero to Hero

      Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    Searches related to it service management

    itsm foundations: optimizing it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    1234…834

    In summary, here are 10 of our most popular it service management courses

    • ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
    • ITIL V4 Certification Preparation: EDUCBA
    • System Administration and IT Infrastructure Services: Google
    • ITIL V4 Introduction to Service Management Concept: EDUCBA
    • Microsoft IT Support Specialist: Microsoft
    • Information​ ​Systems: University of Minnesota
    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • IBM IT Support: IBM
    • Technical Support Fundamentals: Google
    • IS/IT Governance: University of Minnesota

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