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    Results for "it service management"

    • Status: Free Trial
      Free Trial
      P

      Packt

      Governance and Risk Management Concepts

      Skills you'll gain: Risk Management Framework, Risk Management, IT Management, Risk Appetite, Business Risk Management, Operational Risk, Enterprise Risk Management (ERM), Compliance Management, Risk Analysis, Governance, Regulatory Requirements, Organizational Structure, Accountability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      IT Ticket Management with Typeform

      Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      50 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Gerenciamento de Serviços de TI

      Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, IT Management, Service Design, Service Level, DevOps, Agile Methodology, Help Desk Support, Innovation, Continuous Improvement Process, Organizational Change, Governance

      4.5
      Rating, 4.5 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Manage and Secure Distributed Services with GKE Managed Service Mesh

      Skills you'll gain: Kubernetes, Istio, Private Cloud, Cloud Applications, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking, Network Infrastructure

      Advanced · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      I

      Illinois Tech

      Cloud: Infrastructure as a Service - Bachelor's

      Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud-Native Computing, Cloud Applications, Disaster Recovery, DevOps, Virtualization, Infrastructure as Code (IaC), Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Security Infrastructure Management

      Skills you'll gain: Endpoint Security, Infrastructure Security, Security Management, Network Security, Cyber Security Policies, Security Controls, Data Security, Security Strategy, Application Security, IT Infrastructure, Information Management, Enterprise Security, Data Integrity

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Royal Holloway, University of London

      Security Management and Governance

      Skills you'll gain: Computer Security Incident Management, Cyber Governance, Incident Management, Incident Response, Security Management, Cyber Security Strategy, Cyber Security Policies, Human Factors (Security), Security Awareness, Cybersecurity, ISO/IEC 27001, Cyber Risk, Security Strategy, Risk Management Framework, Human Factors

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Network Management and Operations

      Skills you'll gain: Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Wide Area Networks, Network Infrastructure, Network Performance Management, Network Security, Cloud Infrastructure, Network Analysis, Operations Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Managing IT Project Scope, Schedule, and Resources

      Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Cloud: Platform as a Service - Master's

      Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Cloud Infrastructure, Cloud Security, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Data Management, Database Management Systems, Microservices, Machine Learning, Scalability

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Managing Storage and Networking

      Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Remote Access Systems, Windows Servers, Virtual Private Networks (VPN), Microsoft Windows, Network Administration, Microsoft Azure, Network Infrastructure, Windows PowerShell, Public Key Infrastructure, Infrastructure As A Service (IaaS), Data Storage, Servers, Cloud Storage, Proxy Servers, Virtualization, Web Applications

      Intermediate · Course · 1 - 4 Weeks

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    1…789…834

    In summary, here are 10 of our most popular it service management courses

    • Governance and Risk Management Concepts: Packt
    • IT Ticket Management with Typeform: Coursera Project Network
    • Gerenciamento de Serviços de TI: Fundação Instituto de Administração
    • Manage and Secure Distributed Services with GKE Managed Service Mesh: Google Cloud
    • Cloud: Infrastructure as a Service - Bachelor's: Illinois Tech
    • Security Infrastructure Management: Codio
    • Security Management and Governance: Royal Holloway, University of London
    • AWS: Network Management and Operations: Whizlabs
    • Dell Technologies Customer Service for Technical Support: Dell
    • Managing IT Project Scope, Schedule, and Resources: Packt

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