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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Embedded Software Development with C

    Skills you'll gain: Embedded Software, C (Programming Language), Embedded Systems, Debugging, Peripheral Devices, Integrated Development Environments, Development Environment, Electronic Hardware, System Programming, Electronics, Software Development Tools, Program Development, Hardware Architecture, Data Structures, Microarchitecture, System Configuration, Programming Principles, Performance Tuning, Computer Architecture, Computer Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    218 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Manchester

    Global Health and Humanitarianism

    Skills you'll gain: Health Equity, Health Disparities, Public Health, Healthcare Ethics, Emergency Response, Emergency Services, Safety and Security, International Relations, Infectious Diseases, Policy Analysis, Chronic Diseases, Advocacy, Law, Regulation, and Compliance, Vulnerability, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    283 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Spreadsheet Applications: Excel

    Skills you'll gain: Productivity Software, Collaborative Software, Microsoft Office, Spreadsheet Software, Google Sheets, Data Visualization, Excel Formulas, Data Entry, File Management, Microsoft Excel, Microsoft 365, Data Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    156 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Operaciones de ventas de Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    What is the Human Factor in Design?

    Skills you'll gain: Human Factors, Human Factors Engineering, Accident Prevention, Human Machine Interfaces, Usability, Systems Thinking, User Experience Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Financial Management

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Return On Investment, Risk Management, Balance Sheet, Accounts Receivable, Business Risk Management, Credit Risk, Income Statement, Financial Acumen, Risk Mitigation, Operational Risk, Resource Allocation, Proposal Development, Capital Budgeting, Cash Flows, Financial Analysis, Strategic Decision-Making, Operational Efficiency, Stakeholder Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    260 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Large Language Model Operations (LLMOps)

    Skills you'll gain: Prompt Engineering, Databricks, Large Language Modeling, LLM Application, Generative AI, Performance Analysis, Apache Airflow, Workflow Management, Amazon Bedrock, Data Lakes, ChatGPT, Extract, Transform, Load, OpenAI, Multimodal Prompts, MLOps (Machine Learning Operations), AWS SageMaker, Performance Tuning, Scalability, Database Management Systems, Generative Model Architectures

    4.4
    Rating, 4.4 out of 5 stars
    ·
    223 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    iOS App Capstone

    Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), Apple Xcode, Mobile Development, User Experience, Wireframing, Application Development, Application Design, Application Deployment, Data Management, Software Architecture

    4.2
    Rating, 4.2 out of 5 stars
    ·
    32 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Exploratory Data Analysis With Python and Pandas

    Skills you'll gain: Exploratory Data Analysis, Correlation Analysis, Matplotlib, Seaborn, Data Cleansing, Data Visualization, Pandas (Python Package), Data Analysis, Data Manipulation, NumPy, Statistical Analysis, Python Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    441 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Essentials of Sensory Science

    Skills you'll gain: Experimentation, Product Testing, Laboratory Testing, Laboratory Experience, Food and Beverage, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Case Studies, Quality Assurance, Physiology, Research Design, Usability Testing, Science and Research, Data Collection, Statistical Analysis, Nutrition and Diet, Human Factors, Anatomy, Product Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    65 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    P

    Peking University

    中级商务汉语——商务活动篇

    Skills you'll gain: Event Management, Business Marketing, Negotiation, Events and Conferences, Customer Communications Management, Business Communication, Market Research, Business Correspondence, Communication, Language Competency, Customer Relationship Building, Travel Arrangements, Vocabulary, Cultural Sensitivity, Presentations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Business & Technology

    Skills you'll gain: Responsible AI, Culture Transformation, Innovation, Organizational Change, Design Thinking, Business Transformation, Strategic Leadership, Product Lifecycle Management, Global Marketing, Data Ethics, Entrepreneurship, Business Communication, Artificial Intelligence, Change Management, Organizational Leadership, Business Modeling, Generative AI, Machine Learning, Business Strategy, Strategic Planning

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    82 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Embedded Software Development with C: EDUCBA
  • Global Health and Humanitarianism: University of Manchester
  • Get Started with Spreadsheet Applications: Excel: SkillUp
  • Operaciones de ventas de Salesforce: Salesforce
  • What is the Human Factor in Design?: Arizona State University
  • Financial Management: Duke University
  • Large Language Model Operations (LLMOps): Duke University
  • iOS App Capstone: Meta
  • Exploratory Data Analysis With Python and Pandas: Coursera Project Network
  • Essentials of Sensory Science: University of California, Davis

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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  • Generative AI (GenAI)
  • Microsoft Excel
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  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • Career Aptitude Test
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  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
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  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

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