Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Amazon S3, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, System Monitoring, Configuration Management, Performance Tuning, Security Controls

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management

Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Risk Management Framework, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Quality Monitoring, Auditing, Information Technology Infrastructure Library, Risk Management, Business Priorities, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management, Capacity Management, Staff Management

Skills you'll gain: Risk Management Framework, Risk Management, IT Management, Risk Appetite, Business Risk Management, Operational Risk, Enterprise Risk Management (ERM), Compliance Management, Risk Analysis, Governance, Regulatory Requirements, Organizational Structure, Accountability

Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, IT Management, Service Design, Service Level, DevOps, Agile Methodology, Help Desk Support, Innovation, Continuous Improvement Process, Organizational Change, Governance

Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud-Native Computing, Cloud Applications, Disaster Recovery, DevOps, Virtualization, Infrastructure as Code (IaC), Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability

Skills you'll gain: Endpoint Security, Infrastructure Security, Security Management, Network Security, Cyber Security Policies, Security Controls, Data Security, Security Strategy, Application Security, IT Infrastructure, Information Management, Enterprise Security, Data Integrity

Skills you'll gain: Computer Security Incident Management, Cyber Governance, Incident Management, Incident Response, Security Management, Cyber Security Strategy, Cyber Security Policies, Human Factors (Security), Security Awareness, Cybersecurity, ISO/IEC 27001, Cyber Risk, Security Strategy, Risk Management Framework, Human Factors

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting

Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Cloud Infrastructure, Cloud Security, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Data Management, Database Management Systems, Microservices, Machine Learning, Scalability