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Results for "it service management"
- Status: Free Trial
Skills you'll gain: Infrastructure as Code (IaC), Docker (Software), Kubernetes, Terraform, Ansible, Cloud Infrastructure, Containerization, Cloud Management, Devops Tools, Cloud Computing Architecture, Firewall, Application Deployment, Security Controls, Bash (Scripting Language)
- Status: Free Trial
Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Patient Communication, Technical Support, Customer Support
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Inquiries, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management
- Status: NewStatus: Preview
Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, System Configuration, Continuous Monitoring, Microsoft Windows, UI Components, Linux Servers, Incident Management, System Implementation, User Accounts, Email Automation, File Transfer Protocol (FTP)
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: NewStatus: Free Trial
Board Infinity
Skills you'll gain: Cloud Management, VMware ESX Servers, Virtual Machines, Hybrid Cloud Computing, Virtualization and Virtual Machines, Cloud Infrastructure, Cloud Computing, Application Performance Management, Network Troubleshooting, Capacity Management, Windows PowerShell, Automation, System Monitoring, Scripting, Performance Tuning, Continuous Monitoring, Application Programming Interface (API)
- Status: Free Trial
Skills you'll gain: Operating System Administration, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux Commands, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Linux Servers, Computer Security Incident Management, Cloud Security, Data Ethics, Cyber Attacks
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- Intro to Managing Resources Using Infrastructure-as-Code: Codio
- Foundations of IT Project Management: Packt
- Healthcare IT Support: Johns Hopkins University
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Retail Customer Service: CVS Health
- Introduction to Customer Service: CVS Health
- Call Center Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators
- Master Nagios XI: Monitor, Configure & Optimize IT Systems: EDUCBA
- خدمة العملاء | Customer Service: Alfaisal University | KLD