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    Results for "soutien à la clientèle"

    • Status: Free Trial
      Free Trial
      G

      Google

      Soutien des TI de Google

      Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      141 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      G

      Google Cloud

      Agents d'IA générative : transformer l'entreprise

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, LLM Application, Google Cloud Platform, Customer experience improvement, Tool Calling, Solution Design, Innovation, Business Strategy, Performance Tuning

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UBITS

      Potencia tus ventas en el sector retail

      Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Customer Communications Management, Digital Transformation, Emerging Technologies, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Gestión de las empresas de alimentación y bebidas

      Skills you'll gain: Food and Beverage, Hospitality Management, Growth Strategies, Global Marketing, Product Marketing, Business Strategy, Consumer Behaviour, Product Management, Brand Management, Innovation, Market Dynamics, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      862 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universitat Autònoma de Barcelona

      Educación superior y emprendimiento

      Skills you'll gain: Training Programs, Training and Development, Higher Education, Entrepreneurship, Teaching, Course Development, Sustainable Development, Student-Centred Learning, Instructional Strategies, Curriculum Development, Innovation, Problem Solving, Community Development, Collaboration, Creativity

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    What brings you to Coursera today?

    • Status: Preview
      Preview
      D

      DeepLearning.AI

      L’IA pour tous

      Skills you'll gain: AI Product Strategy, Business Strategy, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Technology Strategies, Artificial Neural Networks, Applied Machine Learning, Data Science, Deep Learning, Machine Learning, Business Ethics, Recruitment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  

      Skills you'll gain: Competitive Analysis, Value Propositions, Business Marketing, Target Market, Business Strategy, Competitive Intelligence, Market Research, Price Negotiation, Customer Insights, Market Analysis

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Sciences Po

      Entreprendre dans les Industries Culturelles à l'ère du numérique

      Skills you'll gain: Entrepreneurship, Business Leadership, Promotional Strategies, Strategic Leadership, Business Modeling, New Business Development, Content Creation, Entrepreneurial Finance, Innovation, Digital Content, Digital Transformation, Market Opportunities, Consumer Behaviour, Business Economics, Digital Media Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      161 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UBITS

      Maneja objeciones y clientes difíciles en retail

      Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    1234…167

    In summary, here are 10 of our most popular soutien à la clientèle courses

    • Soutien des TI de Google: Google
    • Agents d'IA générative : transformer l'entreprise: Google Cloud
    • Potencia tus ventas en el sector retail: UBITS
    • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
    • Gestión de las empresas de alimentación y bebidas: Università Bocconi
    • Educación superior y emprendimiento: Universitat Autònoma de Barcelona
    • L’IA pour tous: DeepLearning.AI
    • Servicio al cliente desde el punto de vista logístico: UBITS
    • Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  : Goldman Sachs
    • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po

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